Alex Parker
Summary
Fast, kind, and experienced server with strong understanding of hospitality and food and beverage industries. Extensive knowledge of allergens and food safety. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive guest experience through genuine hospitality.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Server Trainer
Fox Restaurants/Flower Child
Fort Worth
03.2023 - Current
- Trained new servers on menu items and service standards.
- Evaluated server performance and provided constructive feedback.
- Collaborated with management to improve training procedures.
- Mentored staff on effective communication and customer interaction.
- Implemented best practices for maintaining a positive dining experience.
- Supported team members in high-pressure situations during peak hours.
- Provided exceptional service to high volume of daily customers.
- Educated waiters on menu, memorization strategies and how to convey information clearly.
- Provided one-on-one support to ensure successful completion of training objectives.
- Instructed new staff members on food handling procedures and service techniques.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Monitored performance of trainees throughout the course duration to identify areas for improvement.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Calculated charges, issued table checks, and collected payments from customers.
Barista
Central Market HEB
Fort Worth
08.2022 - 02.2023
- Prepared a variety of coffee beverages using espresso machines and grinders.
- Maintained cleanliness and organization of the café and workstations.
- Assisted customers with menu selections and answered product inquiries.
- Monitored inventory levels and restocked supplies as needed.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Education
Imperial Academy
Edmond , OKSkills
- Employee training
- Performance evaluation
- Customer satisfaction
- Menu knowledge
- Customer interaction
- Food handling
- High-pressure service
- Problem solving
- Dining customer service
- Daily specials memorization
- Cash handling
- Item upselling
- Allergy awareness
- Special dietary requirements
- Waiting tables
- Upselling strategies
Certification
- Food Handler's license
- Alcohol Seller's license
Accomplishments
- New Restaurant Open Staff Trainer
- Main Register Certified
Timeline
Server Trainer
Fox Restaurants/Flower Child
03.2023 - Current
Barista
Central Market HEB
08.2022 - 02.2023
Imperial Academy