Alex Parra
Escondido,California
Summary
Experienced Server with a solid background in food service. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
5
5
years of professional experience
Work History
Server
Sushi Nori
Escondido, CA
09.2022 - 01.2023
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Server
Cocina Del Charro
Escondido, CA
06.2022 - 09.2022
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Explained menu items, describing ingredients and cooking methods upon request.
SERVER ASSISTANT
Le Papagallo
Encinitas, CA
09.2021 - 01.2022
- Collaborated with managers and team leaders to design daily priorities
- Assist customers at their tables with any questions about the menu
- Interacted with other employees from all levels of the restaurant
- Thrived in a busy and stressful restaurant environment
SALES FLOOR ASSOCIATE
Boot World
San Marcos, CA
02.2020 - 11.2021
- Greeted guests and assisted in providing proper boots or shoes for the customer
- Manage designated isle and make sure boots were in the correct spot daily
- Contact other stores to find boots in stock in request to the customers
- Sort data frequently using Excel spreadsheets and other computer programs
- Informed guest when requested boots arrive and would follow up if necessary
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Developed knowledge about products and sales items to answer customer questions.
- Manage designated isle and make sure boots were in the correct spot daily
- Answer calls and contacts other stores to find boots in stock in request to the customers
- Communicated regularly with the HR department
- Sort data frequently using Excel spreadsheets and other computer programs
To Go Specialist
Olive Garden
San Diego, CA
09.2017 - 03.2019
- Communicated with guests and team members to fulfill orders in a professional manner
- Organized online orders along with incoming calls frequently throughout the day
- Managed my position in a fast-paced and busy work environment
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Operated POS terminals to input orders, split bills and calculate totals.
- Trained new employees to perform duties.
Education
Bachelor of Science - Business Administration- Management Candidate
CAL STATE SAN MARCOS
Skills
- Team Player
- Problem Solving
- Time Management
- Verbal and Written Communication
Languages
Languages
English
Professional
Spanish
Professional
Timeline
Server
Sushi Nori
09.2022 - 01.2023
Server
Cocina Del Charro
06.2022 - 09.2022
SERVER ASSISTANT
Le Papagallo
09.2021 - 01.2022
SALES FLOOR ASSOCIATE
Boot World
02.2020 - 11.2021
To Go Specialist
Olive Garden
09.2017 - 03.2019
Bachelor of Science - Business Administration- Management Candidate
CAL STATE SAN MARCOS
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