Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alex Pena

Miami

Summary

Dynamic Sales Associate with a proven track record at Finish Line, excelling in customer service and fostering strong relationships to drive repeat business. Skilled in cash handling and problem-solving, I consistently maintained store visual appeal while effectively managing returns and exchanges, contributing to a positive shopping experience. Goal-oriented and collaborative team player.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

3
3
years of professional experience

Work History

Sales Associate

Finish Line
06.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

High School Diploma -

Florida International University
Miami, FL
06-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Goal oriented

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Finish Line
06.2022 - Current

High School Diploma -

Florida International University
Alex Pena