Jarvis Person
Shift Manager
Bridgewater,MA
Summary
Enterprising and industrious retail leader with proven success at motivating teams to perform and generate record sales. Accomplished salesperson, product expert and staff trainer developing and maintaining loyal customer base. Monitors and maintains store inventory and consistently keeps required stock on-hand and ready to sell.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Shift Manager/Key Holder
Starbucks
North Easton, MA
05.2023 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Barista
Starbucks, Barista
Hingham, MA
05.2022 - 04.2023
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Used POS system to accurately enter orders and process payments.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Explained beverage preparation and offered samples to help customers choose ideal items.
Sales Associate
Bath & Body Works
Westwood, MA
10.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Rural Mail Carrier Associate
United States Post Office
Marshfield, MA
05.2021 - 09.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Added accurate data entry into computer system to complete transactions.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Science - Digital Communications And Media
Bridgewater State University
Bridgewater, MA 09.2023 - Current
No Degree - Digital Communications And Media
Lasell University
Newton, MA 09.2019 - 12.2022
Skills
- Customer Service
- Inventory Management
- Sales Development
- Time Management
- Strategic Planning
- Teamwork and Collaboration
- MS Office
- Computer Skills
- Critical Thinking
- Multi-Tasking Strength
- Flexible Schedule
- Problem-Solving Skills
Timeline
Bachelor of Science - Digital Communications And Media
Bridgewater State University
09.2023 - Current
Shift Manager/Key Holder
Starbucks
05.2023 - Current
Barista
Starbucks, Barista
05.2022 - 04.2023
Sales Associate
Bath & Body Works
10.2021 - 01.2022
Rural Mail Carrier Associate
United States Post Office
05.2021 - 09.2021
No Degree - Digital Communications And Media
Lasell University
09.2019 - 12.2022
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