Alex Pinete
MCALLEN,TX
Summary
Results-driven retail leader with experience managing high-volume operations, developing teams, and driving sales performance. Proven ability to lead large teams, improve operational execution, and deliver exceptional guest service. Experienced in workload planning, inventory management, safety, and coaching team members to achieve business goals. Strong leadership, communication, and problem-solving skills with a background in corrections and an interest in leadership roles in retail, loss prevention, and law enforcement.
Overview
2
2
Languages
2
2
years of post-secondary education
10
10
years of professional experience
Work History
ETL GM
Target
MCALLEN, TX
12.2023 - Current
- Lead daily operations in a high-volume retail environment while supervising multiple leaders and team members.
- Coach, mentor, and develop employees to improve performance and accountability.
- Ensure compliance with company policies, safety standards, and operational procedures.
- Analyze performance metrics and implement action plans to improve results.
- Manage staffing, scheduling, workload planning, and operational priorities.
- Build collaborative relationships across departments to achieve organizational goals
Juvenile Supervision Officer
Hidalgo County
Edinburg, TX
09.2021 - 09.2023
- Supervised juvenile residents while maintaining a safe and secure environment.
- Enforced department policies and state regulations.
- Prepared incident reports, behavioral documentation, and required case records.
- Managed crisis situations using de-escalation techniques and sound judgment.
- Worked closely with probation officers, counselors, families, and law enforcement agencies.
- Assisted in rehabilitation efforts through structure, accountability, and positive supervision
Juvenile Supervision Officer
Bexar County Juvenile Probation
San Antonio, Texas
09.2018 - 09.2021
- Supervised juveniles in a secure detention setting.
- Conducted security checks and maintained facility safety.
- Monitored behavior, documented incidents, and prepared reports.
- Assisted with intake, housing assignments, and movement of residents.
- Promoted safety, professionalism, and compliance with departmental procedures.
Correctional Officer
TDCJ
Dilley, Texas
09.2016 - 09.2017
- Maintained custody, control, and supervision of offenders.
- Conducted security rounds and inspections.
- Responded to emergencies and inmate disturbances.
- Prepared detailed reports and maintained accurate documentation.
- Enforced institutional rules, policies, and security procedures.
- Worked effectively with supervisors and fellow officers to maintain public safety
Education
Associate of Arts - Criminal Justice
Southern New Hampshire University
Hooksett, NH 09.2023 - 09.2025
Skills
- Leadership & Team Development
- Retail Operations
- General Merchandise
- Inventory Management
- Performance Coaching
- Workload Planning
- Process Improvement
- Guest Service
- Safety & Compliance
- Problem Solving
- Microsoft Office
- Communication
- Conflict Resolution
- Time Management
Languages
English
Full Professional
Spanish
Full Professional
Timeline
ETL GM
Target
12.2023 - Current
Associate of Arts - Criminal Justice
Southern New Hampshire University
09.2023 - 09.2025
Juvenile Supervision Officer
Hidalgo County
09.2021 - 09.2023
Juvenile Supervision Officer
Bexar County Juvenile Probation
09.2018 - 09.2021
Correctional Officer
TDCJ
09.2016 - 09.2017