Alex Poteet
Los Angeles,CA
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Crew Member
AMC Theatres
Santa Monica, CA
08.2023 - Current
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Adhered to health department regulations regarding food handling procedures.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Maintained an organized work area to ensure efficient operations.
Magician
Self Employed
Los Angeles, CA
01.2013 - Current
- Performed close-up magic tricks at tables for restaurant guests.
- Constructed props used in acts such as boxes or cabinets for escape stunts.
- Developed marketing materials including press releases, flyers, posters.
- Performed a variety of interactive magic tricks involving volunteers from the audience.
- Developed new illusions, sleight of hand magic tricks, and comedic routines.
Games Attendant
Pacific Park Amusements
Santa Monica, CA
03.2019 - 08.2023
- Greeted guests and provided assistance with game instructions.
- Managed inventory of supplies including tokens, tickets, change cards.
- Assisted with restocking shelves with merchandise such as plush toys, candy.
- Maintained a clean and safe environment, ensuring all safety regulations were followed.
- Encouraged guests to purchase tokens or tickets for additional play time.
- Assisted guests in selecting appropriate games for their age group and skill level.
- Provided customer service by answering questions about game rules, prizes, and other related inquiries.
Ice Cream Server
Scoops Ice Cream
Santa Monica, CA
06.2019 - 12.2022
- Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
- Checked expiration dates on products to ensure freshness.
- Provided excellent customer service through friendly interactions with guests.
- Verified accuracy of order before serving it to customers.
- Greeted customers and provided menu information.
- Ensured that all health regulations were followed during food preparation and storage processes.
- Trained new employees on proper food handling techniques and customer service standards.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
Video Store Clerk
Eddie Brandt's Saturday Matinee
North Hollywood, CA
03.2012 - 07.2016
- Assisted customers in locating specific items within the store or online catalogs.
- Performed regular maintenance checks on equipment used in the video store.
- Rang up merchandise using a point-of-sale system in accordance with established procedures.
- Kept accurate records of transactions including rental dates, payment methods, returned items.
- Ensured that all videos were properly labeled and stored according to their genre or release date.
- Maintained a clean work area to promote safety and efficiency in the store environment.
- Utilized problem solving skills to resolve customer issues quickly and effectively.
- Responded promptly to customer complaints regarding video selection or rental fees.
- Greeted customers and provided assistance with selecting movies and games.
Education
High School Diploma -
Ulysses S. Grant Senior High School
Van Nuys, CA05-2012
Skills
- Inventory Restocking
- Customer Engagement
- Safe Food Handling
- Menu Memorization
- Order Management
- Beverage Preparation
- Food Preparation
- Teamwork and Collaboration
- Creative Thinking
- Stage Performance
- Live Audience Entertainment
- Professional Demeanor
Affiliations
- Magic
- Classic cinema
- Monster makeup
- Balloon sculpture
Accomplishments
- Received a raise and Employee of the Month at Pacific Park
- Was acknowledged for my customer service at an AMC powerpoint presentation
- Have received numerous positive guest comments at both Pacific Park and AMC
Certification
- CA Food Handler's License
Timeline
Crew Member
AMC Theatres
08.2023 - Current
Ice Cream Server
Scoops Ice Cream
06.2019 - 12.2022
Games Attendant
Pacific Park Amusements
03.2019 - 08.2023
Magician
Self Employed
01.2013 - Current
Video Store Clerk
Eddie Brandt's Saturday Matinee
03.2012 - 07.2016
High School Diploma -
Ulysses S. Grant Senior High School