Alex Quinn
Hasbrouck Heights,NJ
Summary
Department Manager at Shop Rite Food Market with a proven track record in enhancing customer service and optimizing inventory management. Expert in team leadership and staff training, achieving significant sales growth through innovative merchandising strategies. Skills in computer generated orders and allocations. Strong communication skills. Have a drive to always grow and learn.
Overview
11
11
years of professional experience
Work History
Department Manager
Shop Rite Food Market
Lodi, NJ
05.2015 - Current
- Oversaw daily operations, ensuring compliance with safety and health regulations.
- Led team in inventory management, optimizing stock levels and reducing waste.
- Developed training programs for staff to enhance product knowledge and customer service skills.
- Implemented new merchandising strategies, increasing product visibility and sales performance.
- Monitored financial performance, identifying cost-saving opportunities and improving budget adherence.
- Analyzed customer feedback to drive improvements in service quality and store layout.
- Coordinated scheduling to ensure adequate staffing during peak hours while managing labor costs effectively.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Negotiated with suppliers to secure cost-effective purchasing agreements, impacting bottom line positively.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Associate of Science - General Studies
Bergen Community College
Paramus, NJ05-2014
Skills
- Customer service
- Staff management
- Team leadership
- Team supervision
- Department leadership
- Supply and inventory management
- Computer skills
- Task delegation
Timeline
Department Manager
Shop Rite Food Market
05.2015 - Current
Associate of Science - General Studies
Bergen Community College