Alex Schaefer
Tigard
Summary
Dedicated and highly motivated customer service professional with 8 years of experience providing exceptional support and building positive client relationships. Adept at communication, problem-solving, and managing a fast-paced environment. Passionate about pursuing a career in radiology, with plans to apply for a radiography program in January. Strong organizational skills, attention to detail, and ability to work efficiently with medical teams, ensuring smooth patient experiences and optimal service delivery. Committed to applying my customer service expertise and expanding my healthcare knowledge to contribute effectively to the imaging department.
Overview
4
4
years of professional experience
Work History
Server
Thirsty Lion Gastropub
03.2024 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Server Trainer
Olive Garden Restaurant
01.2021 - 12.2023
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
Fine Dining Server
Pronghorn Resort
07.2022 - 02.2023
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Adhered to all company policies and procedures while consistently delivering high-quality service experiences for every guest interaction.
- Worked closely with the sommelier to provide personalized wine selections based on guests'' tastes and meal choices.
Education
Associate Degree: Radiography - Radiography Program
Portland Community College
Portland, OR04-2028
Associate Degree: General Studies -
Oregon State University
Bend, OR12-2024
Skills
- Strong communication skills
- Adept in customer service
- Technology proficiency
- Organizational and attention to detail
- Conflict resolution
- Team collaboration
Timeline
Server
Thirsty Lion Gastropub
03.2024 - 11.2024
Fine Dining Server
Pronghorn Resort
07.2022 - 02.2023
Server Trainer
Olive Garden Restaurant
01.2021 - 12.2023
Associate Degree: Radiography - Radiography Program
Portland Community College
Associate Degree: General Studies -
Oregon State University
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