Alexandra Cirlan
Orlando
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
Work History
Dispatcher
Go T&T
08.2024 - Current
- Maintained updated and detailed records of calls in physical and electronic database.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Truck Dispatcher
Tesla Transport
10.2022 - 08.2024
- Created delivery routes and optimized plans for traffic, road conditions, and other factors.
- Worked closely with customers to effectively resolve issues and complaints.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
Barista Shift Supervisor
Icafe De Paris
02.2018 - 01.2020
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Served customers quickly and efficiently and created strategies to prevent delays.
Education
Bachelor of Science - Finance
UCF
Orlando, FL08-2026
Skills
- Time management
- Customer service
- Map reading
- Critical thinker
- Problem-solving
- Multitasking and organization
Languages
Russian
Native or Bilingual
Portuguese
Limited Working
Software
Microsoft Office
Excel
Outlook
Timeline
Dispatcher
Go T&T
08.2024 - Current
Truck Dispatcher
Tesla Transport
10.2022 - 08.2024
Barista Shift Supervisor
Icafe De Paris
02.2018 - 01.2020
Bachelor of Science - Finance
UCF