Alex Thomas
New Carlisle
Overview
11
11
years of professional experience
Work History
Caregiver
StoryPoint Senior Living
Troy
11.2022 - Current
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Participated in team meetings regarding client progress or concerns raised by family
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisors.
- Followed safe lifting and transferring techniques to transport residents.
- Built strong and trusting rapport with clients and loved ones.
- Assisted with meal preparation and feeding of patients who required assistance..
- Demonstrated respect for patient rights and privacy while providing care services.
- Responded quickly during emergency situations in accordance with protocols.
- Answered call lights promptly and responded to requests for assistance from patients or family members.
Caregiver
Trilogy Health Services
Englewood
08.2021 - 11.2022
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Followed safe lifting and transferring techniques to transport residents.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Reported concerns to nurse supervisor to promote optimal care.
- Built strong and trusting rapport with clients and loved ones.
- Supported bathing, dressing and personal care needs.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Monitored vital signs, including blood pressure, temperature and pulse rate...
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Helped clients get in and out of beds and wheelchairs.
- Provided emotional support and comfort to patients when needed.
- Answered call lights promptly and responded to requests for assistance from patients or family members.
- Helped maintain a clean and orderly environment throughout the facility.
- Followed infection control policies while performing job duties.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Kept linen supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Patient Care Assistant
Vancrest of Urbana
Urbana
04.2020 - 08.2021
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Performed minor housekeepers tasks to keep patient areas clean and sanitized.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Responded quickly and appropriately to emergency situations.
- Assisted with daily activities such as bathing, grooming, dressing, feeding, and transferring patients.
- Answered call lights promptly to ensure timely response to patient needs.
- Helped maintain a clean environment in all areas assigned.
- Monitored vital signs including pulse rate, temperature, respiration rate, and blood pressure.
- Played games with patients to boost mood, improve memory, and provide light entertainment.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Provided care, comfort and emotional support to children and adolescents facing serious illnesses and medical procedures.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Kept linen supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Food Runner
O’Charley’s Restaurant and Bar
Springfield
09.2015 - 12.2020
- Double-checked meals placed in window against customer tickets for accuracy.
- Memorized dining room floor plans and understood seat number system.
- Assisted servers to optimize guest dining experience.
- Removed dishes and glasses from tables or counters to take to kitchen for cleaning.
- Responded quickly to customer concerns and escalated major issues to management.
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Assisted in training new staff members on restaurant operations and procedures.
- Communicated with chefs regarding potential menu changes or specials for the day.
- Assisted servers in setting up tables for guests.
- Ensured that all orders were correct before leaving the kitchen area.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Followed proper sanitation guidelines when handling food products.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Collaborated with kitchen staff to manage order accuracy and address any discrepancies.
- Efficiently delivered food orders from kitchen to tables, ensuring timely service.
- Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
- Maintained cleanliness and organization of serving stations and dining areas.
- Monitored food quality before serving, ensuring all dishes met establishment standards.
- Conducted regular checks on tables to offer additional services and ensure customer satisfaction.
- Supported the kitchen staff by restocking supplies and preparing ingredients during peak times.
- Actively contributed to the team by taking on additional duties during staff shortages or special events.
- Facilitated communication between the kitchen and the dining staff to enhance guest experience.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Provided assistance with clearing plates from tables after meals were completed.
- Responded promptly to customer inquiries and requests for additional items or services.
- Delivered food to guests in a timely manner while following safety protocols.
- Greeted and welcomed customers as they arrived at the restaurant.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
Cook
Applebee's Neighborhood Grill & Bar
Springfield
12.2019 - 07.2020
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed established procedures and requirements for safe food handling, storage and service.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Resolved customer complaints regarding food quality or services provided.
- Adhered to food safety standards when storing and preparing foods.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Replenished food items from inventory and rotated ingredients.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Managed portion control using correct utensils during preparation and plating.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Checked quality of food products to meet high standards.
- Set up work stations prior to opening to minimize prep time.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Requested supplies and equipment orders, explaining needs to managers.
- Checked completed orders for correct quantity and quality.
- Distributed food to service staff for prompt delivery to customers.
- Monitored temperatures of prepared food and cold-storage areas.
- Executed proper techniques when preparing menu item ingredients.
- Set up and performed initial prep work for soups, sauces and salads.
- Received and stored food and supplies.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Grilled and deep fried various foods from meats to potatoes.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Prepared a wide range of dishes according to menu specifications and chef instructions.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Resident Assistant
Springfield Masonic Community
Springfield
07.2019 - 03.2020
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Transported residents within the facility as needed.
- Participated in educational programs designed to improve knowledge of health care practices.
- Answered patient call lights promptly and responded to requests appropriately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Documented patient care services by charting in designated areas.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Line Cook
Panera
Springfield
04.2018 - 10.2018
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
- Responded quickly to any customer complaints or concerns about their dining experience.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Ensured that all dishes were prepared according to recipe specifications.
- Communicated effectively with other staff members regarding orders and menu changes.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Adhered to sanitation policies at all times when handling food products.
- Tracked inventory levels of all products used in the kitchen on a daily basis.
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Performed basic knife skills such as dicing onions or slicing meats.
- Prepped garnishes to reduce wait times during lunch and dinner rush.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Followed proper food handling methods and maintained correct temperature of food products.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
- Cooked multiple orders simultaneously during busy periods.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Grilled and deep fried various foods from meats to potatoes.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Washed and peeled ingredients to prepare for different meals and recipes.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Kept stations stocked and ready for use to maximize productivity.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Set up and performed initial prep work for soups, sauces and salads.
- Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
- Received and stored food and supplies.
- Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving.
- Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Replenished food items from inventory and rotated ingredients.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Executed proper techniques when preparing menu item ingredients.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Stocked and restocked kitchen supplies as needed.
Cashier
Aeropostale
Beavercreek
04.2017 - 08.2017
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Maintained current knowledge of store promotions to highlight sales to customers.
Education
High School Diploma -
Virtual Community School of Ohio
Reynoldsburg, OH06.2013
Skills
- Customer service
- Time management
- Adaptability
- Strong work ethic
- Communication
- Team work
Timeline
Caregiver
StoryPoint Senior Living
11.2022 - Current
Caregiver
Trilogy Health Services
08.2021 - 11.2022
Patient Care Assistant
Vancrest of Urbana
04.2020 - 08.2021
Cook
Applebee's Neighborhood Grill & Bar
12.2019 - 07.2020
Resident Assistant
Springfield Masonic Community
07.2019 - 03.2020
Line Cook
Panera
04.2018 - 10.2018
Cashier
Aeropostale
04.2017 - 08.2017
Food Runner
O’Charley’s Restaurant and Bar
09.2015 - 12.2020
High School Diploma -
Virtual Community School of Ohio