Alex Travers
Howell
Summary
Food service manager with 8+ years of experience in restaurant operations, team leadership, inventory management, hiring, training, and food safety compliance. ServSafe Manager certified with experience leading shifts, interviewing employees, developing operational procedures, and maintaining corporate standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
Dunkin Donuts
HOWELL
02.2022 - Current
- Supervised daily operations and ensured effective team performance at Dunkin Donuts.
- Trained new staff on company procedures and customer service standards.
- Managed inventory levels and coordinated supply orders for smooth operations.
- Implemented cash handling procedures to maintain financial accuracy and security.
- Conducted regular safety inspections to uphold health and safety regulations.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
Assistant Manager
Jimmy Johns
HOWELL
05.2025 - 10.2025
- Supervised daily operations and ensured team adherence to company standards.
- Trained new employees on procedures and customer service expectations.
- Managed inventory levels and coordinated restocking of supplies.
- Assisted in resolving customer complaints and ensuring satisfaction.
- Implemented efficient workflows to enhance service speed during peak hours.
- Monitored food safety practices to maintain health compliance standards.
Deli Team Lead
Spartan Nash/VG’s
Howell
10.2024 - 01.2025
- Supervised daily deli operations and ensured compliance with food safety standards.
- Managed inventory levels and ordered supplies to maintain product availability.
- Developed and implemented merchandising displays to enhance product visibility.
- Assisted customers with selections, providing recommendations for products and services.
- Maintained cleanliness and organization of the deli area to meet health regulations.
- Implemented cost-saving measures while maintaining high standards of quality.
Team Member
Meijer Deli
Hartland
07.2021 - 02.2022
- Prepared fresh deli products according to company standards and customer preferences.
- Maintained cleanliness and organization of deli area throughout shifts.
- Assisted customers with product selection and answered questions about ingredients.
- Operated slicers, scales, and other equipment safely and effectively.
- Managed inventory levels, restocked items, and reduced waste when possible.
- Followed food safety guidelines to ensure quality and compliance with regulations.
Manager
KFC
Hartland
07.2019 - 08.2021
- Supervised daily operations to ensure efficient restaurant workflow.
- Trained staff on customer service standards and food safety procedures.
- Implemented promotional campaigns to enhance customer engagement and sales.
- Coordinated staff schedules to optimize labor cost management.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Monitored compliance with health regulations and safety protocols consistently.
- Monitored staff performance and addressed issues.
Manager
Chicken King
Farmington
02.2018 - 02.2019
- Supervised daily operations to ensure efficient restaurant workflow.
- Developed team performance through regular feedback and coaching sessions.
- Trained staff on customer service standards and food safety procedures.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
Education
GED -
Farmington High
Farmington10-2018
Skills
- Inventory management
- Food safety compliance
- Cash handling
- Workflow optimization
- Staff training
- Team leadership
- Customer service
- Safety inspections
- Attention to detail
- Conflict resolution
Groups And Clubs
- Youth Group
- Violin Club
- Art Club
- School News
Certification
- Servsafe Manager Certification
Timeline
Assistant Manager
Jimmy Johns
05.2025 - 10.2025
Deli Team Lead
Spartan Nash/VG’s
10.2024 - 01.2025
Assistant Manager
Dunkin Donuts
02.2022 - Current
Team Member
Meijer Deli
07.2021 - 02.2022
Manager
KFC
07.2019 - 08.2021
Manager
Chicken King
02.2018 - 02.2019
GED -
Farmington High