Alex Winkelman
Alexandria,KY
Summary
Soon to be a college graduate looking to apply academic knowledge to an internship to get better hands on experience and to further my knowledge of accounting. After graduating, I will go on to pursue a masters in accounting and then passing the CPA.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Lowes Home Improvment
08.2021 - Current
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
Education
Bachelor of Science - Accounting
Thomas More University
Crestview Hills, KY05-2025
High School Diploma -
Newport Central Catholic
Newport, KY05-2021
Skills
- Customer Service
- Team Collaboration
- Customer Complaint Resolution
- Product Knowledge
- Complex Problem-Solving
- Calm and Professional Under Pressure
Timeline
Customer Service Associate
Lowes Home Improvment
08.2021 - Current
Bachelor of Science - Accounting
Thomas More University
High School Diploma -
Newport Central Catholic