Alex Yang
Hamel,MN
Summary
Dynamic professional with proven success at Hmong Senior Healthcare, specializing in customer service and appointment scheduling. Expertise in managing multi-line telephone systems and maintaining office organization, leading to enhanced operational efficiency. Recognized for strong attention to detail and effective problem-solving in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Hmong Senier Healthcare
Brooklyn Park, Minnesota
07.2022 - Current
- Greeted visitors and directed them to appropriate departments.
- Managed incoming calls and routed them to relevant personnel.
- Maintained appointment schedules for staff and updated calendars.
- Processed incoming mail and packages for distribution.
- Assisted with administrative tasks such as filing and data entry.
- Coordinated office supplies inventory and reordering as needed.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Detailer
Enterprise Rent-A-Car
Hopkins, Minnesota
05.2020 - 03.2022
- Utilized high-pressure washers and specialized products for vehicle cleaning.
- Inspected vehicles' interiors and exteriors for damage and cleanliness.
- Vacuumed, shampooed, and detailed upholstery to uphold quality standards.
- Applied wax and polish to improve vehicle appearance and protection.
- Managed supplies and equipment for efficient detailing operations.
- Maintained organized work environment for safety and efficiency.
- Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
- Washed exterior surfaces to remove dirt and debris from the body of the vehicle.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
Education
High School Diploma -
Rockford Highscool
Rockford, MN06-2014
Associate of Arts -
Century College
White Bear Lake, MNSkills
- Customer service
- Appointment scheduling
- Telephone handling
- Data entry
- Office organization
- Time management
- Mail processing
- Problem solving
- Attention to detail
- Business administration
- Team collaboration
- Multi-line telephone systems
- Office management
Affiliations
- Music Festivals
- Volleyball
- Cooking
- Motorcycles
Languages
English
Professional
Hmong
Professional
Timeline
Front Desk Receptionist
Hmong Senier Healthcare
07.2022 - Current
Detailer
Enterprise Rent-A-Car
05.2020 - 03.2022
High School Diploma -
Rockford Highscool
Associate of Arts -
Century College
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