Alexander Estillore
Portland
Summary
Operations professional with experience in Metrics, KPIs, CRM, P&L statements as well as staffing and resource allocation.
I'm a motivational leader enthusiastic about improving service through optimized strategies.
Qualified to handle administrative and client-facing requirements. I have a proven track record of optimizing inventory systems and streamlining processes.
known for fostering team collaboration in dynamic situations.
Overview
10
10
years of professional experience
Work History
Operations Manager
Executive Security Services
Portland, OR
05.2024 - Current
- Ensured compliance with state regulations and safety and site standards.
- Developed and implemented employee training programs, for patrol routes, static jobs sites for new and existing clients.
- Oversaw scheduling department, fleet manager and field supervisors.
- Supervised 100-130 hourly employees 4-6 Salaried managers and multiple departments, ie- patrol, static, armed, concierge/skyrise, retail / loss prevention
Sales Representative
Ron Tonkin Chrysler Jeep Dodge
Milwaukie, OR
01.2023 - 01.2024
- Maximized customer satisfaction by quickly responding to any concern or request.
- Overcame objections with effective product demonstrations and persuasive communication skills.
- Determined customers' needs based on sales calls and face-to-face meetings.
- Responded quickly to customer concerns or requests within target timeframes.
General Manager
Flynn Restraunt Group
Portland, OR
03.2020 - 12.2022
- Achieved revenue and profit targets through solid promotional and budget control strategies.
- Resolved employee, customer, and vendor issues using strong conflict mediation and problem-solving abilities.
- Tracked trends and aligned strategies to improve business operations.
- Interviewed, hired, trained and promoted staff, Maintained operational efficiency, with oversight and corrections.
Enlisted Soldier/Patient Access Registrar
US Army National Guard
Hermiston, OR
02.2016 - 02.2022
- Perform maintenance and mechanical troubleshooting on the M1A2 SEP V2 tanks weapons systems, and computer systems
- Operate and maneuver heavy equipment and machinery.
- Maintain and repair broken tracks and wheels, organize, prepare and execute live fire exercises.
- Coordinated with Air Link and Life Flight for transportation of patients in emergency room via helicopter and ambulance.
- Scanned medical records and processed Release of Information forms.
- Communicated with physicians and medical providers to clarify and facilitate clinical requests.
Education
Bachelor of Science (B.S.) - Business Administration And Operations
Eastern Oregon University
LaGrande12-2022
Skills
- Inventory Control
- Staff Management
- Cost-Reduction Strategies
- Resource allocation
- Operations management and monitoring
Timeline
Operations Manager
Executive Security Services
05.2024 - Current
Sales Representative
Ron Tonkin Chrysler Jeep Dodge
01.2023 - 01.2024
General Manager
Flynn Restraunt Group
03.2020 - 12.2022
Enlisted Soldier/Patient Access Registrar
US Army National Guard
02.2016 - 02.2022
Bachelor of Science (B.S.) - Business Administration And Operations
Eastern Oregon University