Alexa Almestica
Brooklyn
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Server
Sugarfish
New York
05.2021 - 12.2022
- Provided exceptional customer service in a fast-paced dining environment.
- Managed tables efficiently to enhance guest satisfaction and dining experience.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Assisted in training new servers on restaurant procedures and service standards.
- Maintained cleanliness and organization of dining area throughout service shifts.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Boba Barista
Gong Cha
New York
06.2019 - 08.2022
- Prepared and served a variety of boba tea beverages to customers.
- Assisted customers with menu selections and answered product inquiries.
- Operated equipment for brewing tea and preparing toppings efficiently.
- Maintained cleanliness and organization of the boba bar area.
- Ensured proper storage of food products according to health regulations standards.
Server
The Taste of Laos
Utica
06.2020 - 08.2020
- Took orders from customers accurately and in a timely manner.
- Recommended menu items based on guest preferences and dietary needs.
- Checked food before serving it to customers.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Maintained cleanliness and organization of dining area throughout service shifts.
Customer Service Cashier
The New Stand
New York
06.2018 - 11.2018
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Processed customer transactions accurately and efficiently at retail location.
- Maintained organized checkout area to ensure smooth transactions and positive customer interactions.
- Executed opening and closing procedures, ensuring readiness of store operations and accurate cash management.
Education
High School For Language And Diplomacy
New York, New YorkSome College (No Degree) - Computational Science
Borough of Manhattan Community College
New York, NY 06.2026 -
Skills
- Customer service
- Menu knowledge
- Food safety
- Liquor, wine, and food service
- Order management
- Table management
- POS operation
- Cash handling
- Inventory control
- Staff training
- Time management
- Multitasking and organization
- Attention to detail
- Task prioritization
- Effective communication
- Team collaboration
- Adaptability
- Problem solving
- Hospitality etiquette
- Customer service
Timeline
Some College (No Degree) - Computational Science
Borough of Manhattan Community College
06.2026 -
Server
Sugarfish
05.2021 - 12.2022
Server
The Taste of Laos
06.2020 - 08.2020
Boba Barista
Gong Cha
06.2019 - 08.2022
Customer Service Cashier
The New Stand
06.2018 - 11.2018
High School For Language And Diplomacy