Summary
Overview
Work History
Education
Skills
Timeline
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Alexa Astacio

Alexa Astacio

Ormond Beach,FL

Summary

Motivated Server with engaging personality and flexible approach. Friendly, and anticipating customer needs to facilitate enjoyable experiences.

Overview

4
4
years of professional experience

Work History

Server

Outback Steakhouse
Ormond Beach
02.2023 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Processed orders and sent to kitchen employees for preparation.

Bartender

Outback Steakhouse
09.2023 - 05.2024
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Hostess

Outback Steakhouse
03.2021 - 01.2023
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

High School Diploma -

Richard Milburn
Daytona Beach, FL
06.2022

Skills

  • Order delivery practices
  • Guest Engagement
  • Food Running
  • Table Bussing
  • Table Setting
  • Beverage Preparation
  • Menu Memorization
  • Suggestive Selling
  • Exceptional customer service
  • Ordering Procedures

Timeline

Bartender

Outback Steakhouse
09.2023 - 05.2024

Server

Outback Steakhouse
02.2023 - Current

Hostess

Outback Steakhouse
03.2021 - 01.2023

High School Diploma -

Richard Milburn

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Alexa Astacio