Alexa Bravo
Frisco,TX
Summary
Sociable Server offering 4 years of experience delivering friendly, prompt service to customers. Skilled in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Salsas Tex Mex
Frisco, TX
09.2022 - 05.2023
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Monitored dining room for cleanliness and proper set-up at all times.
- Prepared drinks according to standard recipes.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Explained menu items, describing ingredients and cooking methods upon request.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Set up tables in between patrons to reduce wait times.
- Checked food before serving it to customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Addressed complaints to kitchen staff and served replacement items.
- Served food and beverages to patrons and confirmed complete orders.
- Followed health safety guidelines when preparing and serving food products.
Cashier/Food Runner
Marianas Taco Shop
Frisco, TX
02.2019 - 08.2022
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered phone calls to assist customers with questions and orders.
- Offered customers carry-out service at completion of transaction.
- Answered customer questions and provided store information.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Frisco High School
Frisco, TX05-2023
Associate of Science - Business Management
Collin College
Frisco, TXSkills
- Safe Food Handling
- Guest Engagement
- Menu Memorization
- Positive and Professional
- Liquor, Wine, and Food Service
- Food Safety Understanding
- Table Setting Arrangements
Certification
- Food handling certificate
- TABC certificate
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Server
Salsas Tex Mex
09.2022 - 05.2023
Cashier/Food Runner
Marianas Taco Shop
02.2019 - 08.2022
High School Diploma -
Frisco High School
Associate of Science - Business Management
Collin College
- Food handling certificate
- TABC certificate
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