Alexa Cortes Castillo
Hillsboro
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Reliable team member with background in fast-paced environments including retail and hospitality. Possess strong communication skills, demonstrating ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Columbia Sportswear
Portland
05.2025 - 10.2025
- Assisted customers in selecting appropriate outdoor gear and apparel.
- Maintained product displays to ensure a visually appealing shopping environment.
- Operated point-of-sale systems for processing transactions efficiently.
- Collaborated with team members to restock merchandise and organize inventory.
- Engaged with customers to address inquiries and provide assistance.
- Implemented store policies for maintaining cleanliness and safety standards.
- Participated in team meetings to discuss sales strategies and promotions.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
Team Member
Wingstop
Hillsboro
10.2024 - 02.2025
- Maintained cleanliness and organization in dining and kitchen areas.
- Prepared food items following health and safety guidelines.
- Assisted customers with menu selections and order placements.
- Stocked supplies and ingredients to support kitchen operations.
- Collaborated with team members to ensure timely service delivery.
- Managed cash register transactions accurately and efficiently.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Collaborated with team members to maximize productivity and efficiency.
- Rotated through series of different stations based on team needs.
- Trained new team members using approved training materials and information.
- Looked for ways to go above and beyond job requirements.
- Organized inventory shelves for easy access and maintenance of stock levels.
Skills
- Customer service
- Sales strategies
- Inventory management
- Point-of-sale operation
- Team collaboration
- Cash handling
- Food safety compliance
- Time management
- Employee training
- Conflict resolution
- Effective communication
- Attention to detail
- Problem solving
- Adaptability
- Verbal/written communication
- Stocking and receiving
- Client service
- Dining area maintenance
- Sales development
- Customer needs assessment
- Service oriented
- Customer engagement
- Cash handling accuracy
- Multi-tasking strength
- Teamwork and collaboration
- Money handling
- Problem-solving skills
- Fitting room maintenance
- POS system operation
- Positive and professional
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Drivers license
- OLCC Minor service permit
Accomplishments
- Mecha ( latino leader ship ) Westview high school , 3 years being council member and 1 year being council President .
Timeline
Sales Associate
Columbia Sportswear
05.2025 - 10.2025
Team Member
Wingstop
10.2024 - 02.2025