Alexa Cutler
Hatboro,PA
Summary
A detail oriented, reliable, hardworking individual with a successful track record of collecting blood samples and
performing laboratory procedures. Possesses strong attention to detail and excellent organizational Skills. Has experience
working with a variety of medical equipment and laboratory techniques. Committed to providing the highest quality of
care to patients and meeting needs
A worker with excellent communication, time management, and computer skills. An individual with a desire to use
analytical and problem solving skills to meet new goals.
Overview
7
7
years of professional experience
Work History
Bartender and Server
Joseph Ambler Inn
North Wales, PA
07.2017 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Phlebotomy Intern
Abington Hospital - Jefferson Health
Abington, PA
04.2024 - 04.2024
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Organized daily work based on collection priority.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Performed venipuncture procedures on diverse patient populations, ensuring safety and comfort during the process.
- Managed high-volume workloads, successfully completing up to 40 blood draws per day during peak times.
- Improved accuracy in identifying veins through extensive practice of palpation techniques on various skin types and ages.
- Utilized knowledge of various needle gauges and equipment for successful blood collection from difficult-to-access veins.
- Assisted in maintaining a clean and organized phlebotomy station, adhering to infection control protocols.
- Maintained strict confidentiality regarding patient information according to HIPAA regulations while processing paperwork related to test orders or results documentation.
Education
Phlebotomy Certification - Phlebotomy
Montgomery County Community College
Blue Bell, PA05.2024
Skills
- Highly reliable
- Customer Service
- Strong multitasking
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
- Outgoing Personality
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Organizational ability
- Complex Problem-Solving
- Handling Difficult Customers
- Hospitality service expertise
- Service-oriented mindset
- Professional Appearance
- New Hire Training
- Health codes compliance
- Aloha POS
Timeline
Phlebotomy Intern
Abington Hospital - Jefferson Health
04.2024 - 04.2024
Bartender and Server
Joseph Ambler Inn
07.2017 - Current
Phlebotomy Certification - Phlebotomy
Montgomery County Community College