Alyssa Johnson
New Boston,TX
Summary
Resourceful Restaurant Shift Manager adept at maintaining high levels of productivity and efficiency. Specialize in staff training, inventory management, and customer service excellence. Excel in team leadership, problem-solving, and time management skills, ensuring smooth operations during every shift. Bring valuable soft skills including communication, adaptability, and conflict resolution to foster a positive dining experience for guests.
Overview
2
2
years of professional experience
Work History
Restaurant Shift Manager
Wentex
New Boston, TX
03.2025 - Current
- Maintained an organized work area to ensure efficient operations.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Monitored quality of food served to ensure it met company standards.
- Maintained cleanliness and organization of work area.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Ensured compliance with food safety regulations and quality standards.
- Assisted in resolving escalated customer service issues in a timely manner.
Crew Member
Wentex
New Boston, TX
08.2023 - 03.2025
- Assisted management team with inventory counts of food products and beverage supplies.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Maintained an organized work area to ensure efficient operations.
- Monitored quality of food served to ensure it met company standards.
- Adhered to health department regulations regarding food handling procedures.
- Restocked kitchen supplies including food products and utensils.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
High School Diploma -
New Boston High School
New Boston, TX05-2024
Skills
- Customer service
- Quality control
- Inventory management
- Employee training
- Effective communication
- Problem solving
- Time management
- Operational efficiency
References
References available upon request.
Timeline
Restaurant Shift Manager
Wentex
03.2025 - Current
Crew Member
Wentex
08.2023 - 03.2025
High School Diploma -
New Boston High School