Alexa Goodrich
Cleveland,OH
Summary
Highly-motivated employee and full-time student with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Optometric Technician/Assistant
Bayside Eyecare
Bay Village, Ohio
07.2024 - Current
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Scheduled appointments for patients according to their needs and preferences.
- Prepared invoices for services rendered and collected payments from patients.
- Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
Shift Lead
808 Shave Ice
06.2022 - 08.2024
- Actively worked to give customers a positive dining experience.
- Took orders and processed payments.
- Assisted in the training of new employees.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
TeleScribe
ScribeAmerica
11.2023 - 07.2024
- Assist doctors by writing the history of present illness, physical exam, and medical decision-making sections of documentation.
- Write an average of 15-20 notes per 6-hour shift.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Seasonal Guest Service Advisor
Stark Enterprises
11.2022 - 12.2022
- Processed payments for gift cards.
- Maintained cleanliness in Santa's Village.
- Greeted customers and addressed their needs in a professional manner.
Education
Bachelor of Science - Healthcare Management Major | Economics Minor
Cleveland State University
Cleveland, OH05-2026
Skills
- EHR updating
- Appointment Scheduling
- Problem-Solving
- Microsoft Excel, Word, and PowerPoint
- High-energy attitude
- Payment Processing
- Medical terminology proficiency
- Diagnostic Imaging
- Insurance processing
Certification
- Healthcare Technology, 2023
- STOP THE BLEED, 2021
Accomplishments
- 1st place in the Cardiovascular and Respiratory Systems, Science Olympiad, 2015
- Academic Honors Award, 2023
- Presidential Award, 2023
Affiliations
- Friendship Animal Protective League - Cleaned dog cages on Sundays and fostered dogs/puppies
- Medical Health Technology opportunities - including Kingston, University Hospitals, and LCADA.
References
References available upon request.
Timeline
Optometric Technician/Assistant
Bayside Eyecare
07.2024 - Current
TeleScribe
ScribeAmerica
11.2023 - 07.2024
Seasonal Guest Service Advisor
Stark Enterprises
11.2022 - 12.2022
Shift Lead
808 Shave Ice
06.2022 - 08.2024
Bachelor of Science - Healthcare Management Major | Economics Minor
Cleveland State University