Alexa Henriquez
PA
Summary
Dedicated and results-driven Customer Service Representative with 2 years of experience delivering high-quality support in both English and Spanish. Skilled at managing customer inquiries, resolving complaints, and maintaining strong client relationships across digital platforms. Known for professionalism, empathy, and the ability to stay calm under pressure.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Amazon
08.2021 - 10.2023
Education
Reading Senior High School
Reading, PASkills
Bilingual: Fluent in English and Spanish
Customer Support (Phone, Email, Chat)
Conflict Resolution
Languages
English, Spanish
Native or Bilingual
Timeline
Customer Service Representative
Amazon
08.2021 - 10.2023
Reading Senior High School