Alexa Hernandez
Denver,CO
Summary
Experienced with team leadership, client management, and sales strategy development in commercial sales. Utilizes market insights and relationship-building to drive success. Track record of achieving sales targets and fostering team collaboration.
Overview
7
7
years of professional experience
Work History
Commercial Sales Manager
AutoZone
09.2018 - 02.2024
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
- Responded to customer feedback in professional and constructive way.
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
- Motivated team to meet and exceed sales goals.
- Analyzed sales data and developing strategies and action plans.
Server
Bubba Gump Shrimp
04.2017 - 11.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Respect Academy
2285 S Federal Blvd Denver,Co 8021905-2021
Skills
- Customer Service
- Written and verbal communication
- Training and mentoring
- Onboarding and coaching
- Patient
- Emotional Support
- Relationship Building
- Social Skills Training
- Note-taking assistance
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Commercial Sales Manager
AutoZone
09.2018 - 02.2024
Server
Bubba Gump Shrimp
04.2017 - 11.2017
High School Diploma -
Respect Academy