Alexa Jaimes
Chicago
Summary
Dynamic Front Desk Receptionist with UIC Latin American Recruitment and Educational Services, skilled in enhancing guest relations and streamlining administrative processes. Bilingual in English and Spanish, I excel in customer service and effective communication, ensuring confidentiality and efficiency in handling sensitive information while utilizing Google and Microsoft software to support team collaboration.
Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth operations.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
UIC Latin American Recruitment and Educational Services
Chicago, IL
06.2024 - Current
- Maintained organized records of visitor interactions and office communications.
- Utilized multi-line phone systems to handle incoming calls and direct them appropriately.
- Collaborated with team members to streamline administrative processes and enhance workflow efficiency.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Responded to inquiries, providing accurate information about services and resources available.
- Managed bilingual communication between clients and staff to enhance service delivery.
Education
Integrated Health Studies
University of Illinois At Chicago
Chicago, IL05.2028
Skills
- Team collaboration
- Customer service
- Oral and writing communication
- Guest relations
- Skilled in Google and Microsoft software
- Multitasking
- Bilingual in English and Spanish
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Extracurricular activities
- UIC Pre-Dental Club
- UIC Mujeres en Medicina
- UIC Intramural Soccer Team
Timeline
Front Desk Receptionist
UIC Latin American Recruitment and Educational Services
06.2024 - Current
Integrated Health Studies
University of Illinois At Chicago