Alexa Kreuziger
Lacey,WA
Summary
Adaptable early-career professional with a Bachelor’s in Criminal Justice and experience in customer service, office support, and victim advocacy. Known for research, computer skills, and quick learning, with a focus on accurate work, clear communication, and reliable support in fast-paced settings.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Appliance Sales Specialist
Lowe's Home Improvement Center
04.2026 - Current
- Assisted customers selecting appliances by explaining features, benefits, installation options, and product availability.
- Processed appliance sales orders, special orders, and delivery arrangements with accurate attention to detail.
- Supported customers through quoting, pricing, and purchase completion using point-of-sale systems.
- Coordinated with delivery and installation teams to confirm scheduling and customer readiness.
Head Cashier
Lowes Home Improvement Stores
05.2025 - 04.2026
- Supervised front-end cashiers, ensuring accurate transactions and prompt customer service.
- Trained new associates on register procedures, cash handling, and store policies.
- Resolved checkout issues, including price discrepancies, voids, and payment errors.
- Monitored cash drawers, balanced tills, and prepared end-of-day reports.
- Coordinated front-end breaks, lane coverage, and queue management during peak traffic.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
CVAN Intern
Thurston County Prosecutions Office
08.2024 - 12.2024
- Connect with crime victims to deliver correct information and case status updates.
- Shadow victim advocates to learn victim-support processes and procedures.
- Gained experience coordinating with deputy attorneys while guiding victim through process.
- Provided guidance for accessing support services for victims based on post-incident needs and destinations.
Election's Office Assistant
Washington Secretary of State
06.2024 - 08.2024
- Validated petition sheet formatting to support processing readiness and scan-ready page preparation.
- Confirmed accurate information across each line and ensured signature included
- Verified petition signature alignment with government signature to confirm correct signer identity.
Education
Bachelor of Arts - Criminal Justice
Saint Martin's University
Lacey, WA05-2025
Skills
- Computer skills
- Written communication
- Problem-solving
- Sales techniques
- Research
- Quick learner
- Goal oriented
Certification
- Victim Advocacy Training - January 2024 to May 2024
Timeline
Appliance Sales Specialist
Lowe's Home Improvement Center
04.2026 - Current
Head Cashier
Lowes Home Improvement Stores
05.2025 - 04.2026
CVAN Intern
Thurston County Prosecutions Office
08.2024 - 12.2024
Election's Office Assistant
Washington Secretary of State
06.2024 - 08.2024
Bachelor of Arts - Criminal Justice
Saint Martin's University