Alexa Levy
Deauville Inn
Linwood,NJ
4
years of professional experience
Motivated and dependable Auburn University student with over four years of experience in customer service, hospitality, and leadership. Skilled in communication, teamwork, problem-solving, and delivering exceptional service in fast-paced environments while successfully balancing multiple responsibilities. Dedicated to bringing a strong work ethic, positive attitude, and commitment to excellence to an on-campus role serving the Auburn community.
Work History
Restaurant Hostess
3 Months- Greeted and seated guests, ensuring a welcoming atmosphere for all patrons.
- Managed reservations and waitlists using restaurant management software, optimizing dining flow.
- Adapted quickly to changing circumstances, demonstrating flexibility during busy service periods
- Assisted in training new staff on front-of-house procedures and customer service standards.
- Handled guest inquiries and complaints promptly, enhancing overall customer satisfaction.
- Maintained cleanliness and organization of the host station and dining area throughout shifts.
- Collaborated with management to improve seating arrangements during peak hours for efficiency.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Restaurant Busser
3 Months- Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with servers to ensure timely delivery of food and beverages to guests.
- Assisted the servers with food delivery and their side work at the end of the night
- Adhered to safety and sanitation standards while handling tableware and dining equipment.
- Communicated effectively with kitchen staff regarding order status and special requests from guests.
- Adapted quickly to changing priorities during busy shifts, maintaining focus on service quality.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Trained new staff in bussing and cleaning procedures.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Cashier/Ice Cream Scooper
6 Months- Maintained accurate cash drawer balance through diligent counting and verification.
- Improved customer satisfaction by inquiring about their personal wants or needs
- Ensured cleanliness and organization of checkout area to promote safety and efficiency.
- Handled customer inquiries and concerns professionally, fostering positive relationships.
- Collaborated with team members to optimize workflow during peak hours.
- Adhered to company policies for cash handling and inventory management consistently.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Youth Basketball Counselor
1 Year 2 Months- Facilitated skill development through organized basketball drills and exercises for youth participants.
- Mentored young athletes, fostering teamwork and sportsmanship during camp activities.
- Assisted in planning daily schedules to ensure smooth operation of camp programs.
- Provided constructive feedback to campers, enhancing their basketball techniques and strategies.
- Collaborated with fellow counselors to create an engaging and safe environment for all participants.
- Developed and implemented fun, age-appropriate games that promoted physical fitness and cooperation.
- Conducted evaluations of camper performance, identifying areas for improvement in skills and confidence.
- Organized team-building activities that strengthened relationships among campers and encouraged camaraderie.
- Inspired confidence in players by demonstrating belief in their abilities and encouraging them to push past personal limits.
- Reinforced the importance of academic success alongside athletic pursuits, motivating athletes to excel both on the court and in the classroom.
Education
High School Diploma
Skills
Customer service
Strong multitasking
Greeting guests
Active learning
Conflict resolution
Complex Problem-solving
Handling complaints
Relationship building
Social perceptiveness
Service prioritization
Accomplishments
- Graduated Summa Cum Laude, recognizing outstanding academic achievement.
- Earned a National Scholar Award for earning above average scores on AP exams
- Graduated Summa Cum Laude, recognizing outstanding academic achievement
- Selected for National Honor Society based on scholarship, leadership, service, and character.
- Served in National Honor Society as a member dedicated to helping better our community through differing volunteer experiences
- Served as Varsity Volleyball Captain, leading teammates through practices and competition.
Timeline
Restaurant Hostess
Deauville Inn
05.2026 - CurrentRead More
Restaurant Busser
Sophia Resturant
05.2025 - 08.2025Read More
Cashier/Ice Cream Scooper
George's Candies
04.2024 - 10.2024Read More
Youth Basketball Counselor
Starz Basketball Camp
06.2022 - 08.2023Read More
Mainland Regional High School
High School Diploma
Read More