Alexa Martinez
Long Beach,CA
Summary
I'm a very attentive server and dedicated to fantastic dining experiences. Trained in POS systems and table-side serving. I'm known for maintaining speed and accuracy in stressful environments. Dependable and successfully providing fast, high-quality customer service to guests in restaurant settings.
Overview
11
11
years of professional experience
Work History
Server Shift Leader
Benihana
05.2018 - Current
- Stored food in designated containers and storage areas to improve kitchen organization and provide easy access during busy peak service times.
- Greeted new customers, discussed specials, and took drinks, appetizers, and food orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Server
Tokyo Japanese Steakhouse
03.2012 - 01.2018
- Greeted new customers, discussed specials and took drink, appetizers, and food orders.
- Restocking of salad bar and buffet for lunch and dinner service.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Education
Bachelor of Arts - Fashion Merchandising
California State University - Long Beach
Long Beach, CA05.2023
Associate of Science -
Santa Monica College
Santa Monica, CA05.2018
Skills
- Service Prioritization
- High-Volume Dining
- Accurate money handling
- Stocking and Replenishing
- Guest Satisfaction
Timeline
Server Shift Leader
Benihana
05.2018 - Current
Server
Tokyo Japanese Steakhouse
03.2012 - 01.2018
Bachelor of Arts - Fashion Merchandising
California State University - Long Beach
Associate of Science -
Santa Monica College