ALEXA MARTINEZ
Austin
Summary
A highly interested and dependable candidate, successful at managing multiple priorities with a positive attitude. Motivated to take on responsibilities while initiating and maintaining genuine conversations to ensure customers feel valued and prioritized. A strong, friendly, and helpful applicant, committed to learning, growing, and excelling in providing a welcoming orientation and ensuring efficient service. Dedicated to upholding the brand image and exceeding customer expectations by fostering an inclusive environment and delivering high-quality experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Small Business Owner/Operater
AlluredNails
08.2023 - Current
- Identified operational issues and introduced solutions to maximize efficiency
- Developed artistic nail designs based on customers' preferences and personal creative talents
- Followed continuous cleaning and sanitizing procedures to protect customers from infection
- Increased revenue by selling customers on different products and services
Student Council Secretary
Mission Early College
04.2022 - 05.2024
- Volunteered to help with special projects of varying degrees of complexity
- Surpassed team goals by partnering with colleagues to implement best practices and protocols
- Built and maintained excellent customer relationships, at our school festivals and farmers markets, through timely response to inquiries and going above and beyond to accommodate unusual requests
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
Volunteer
El Paso Humane Society
08.2023 - 04.2024
- Participated in shelter events, such as adoption fairs and fundraisers, to promote awareness of organization's mission and goals
- Educated members of public about responsible pet ownership during community outreach programs
- Cleaned animal enclosures to maintain healthy and sanitary environment
- Sorted donations of food, toys, bedding materials, etc., ensuring items were properly stored or distributed among animals at shelter
Volunteer
El Pasoans Fighting Hunger Food Bank
11.2022 - 05.2023
- Used strong interpersonal communication skills to convey information to others
- Maintained clean, neat, and operational facilities to serve program needs
- Supported engaging, fun, and smooth-running events by helping with organization and planning
- Assisted with special events and programs
Education
High School Diploma -
Mission Early College High School
El Paso, TX05.2024
Bachelor of Arts - Health And Society
University of Texas At Austin
Austin, TX05-2026
Associate of Arts -
El Paso Community College
El Paso, TX12.2023
Skills
- Customer Service
- Computer literacy
- Organization Skills
- Time Management
- Communication Skills
- Bilingual
- Attentive to Detail
- Active Listening
- Collaboration and Teamwork
Certification
- Time Management
- Communication Skills
- Bilingual
- Attentive to Detail
- Active Listening
- Collaboration and Teamwork
Certification Dates
- Microsoft Office Specialist Word, 01/21
- Microsoft Office Specialist Excel 2016, 05/21
- Microsoft Office Specialist Word 2019, 11/21
- Microsoft Office Specialist Excel 2019, 04/22
Timeline
Small Business Owner/Operater
AlluredNails
08.2023 - Current
Volunteer
El Paso Humane Society
08.2023 - 04.2024
Volunteer
El Pasoans Fighting Hunger Food Bank
11.2022 - 05.2023
Student Council Secretary
Mission Early College
04.2022 - 05.2024
Associate of Arts -
El Paso Community College
High School Diploma -
Mission Early College High School
Bachelor of Arts - Health And Society
University of Texas At Austin