Alexa Medina
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Retail Sales Consultant
AT&T Mobility
08.2022 - Current
- Stayed up-to-date on industry trends to better educate customers on new products and offerings.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Increased sales and customer satisfaction through personalized servicing.
Beauty Advisor
Ulta Salon And Cosmetics
09.2021 - 09.2022
- Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Skilled at working independently and collaboratively in a team environment.
Lead Cashier
Ulta Salon And Cosmetics
04.2021 - 08.2022
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Helped management develop employee improvement plans and motivate team members to continually improve.
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
- Facilitated and logged store opening, closing, and shift changes.
Guest Advocate
Target
10.2019 - 12.2019
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Ensured product availability by restocking shelves and organizing merchandise displays for easy access.
Education
Sociology
Fullerton College
FullertonMedical Assisting
American Career College
Anaheim, CA05.2024
High School Diploma -
Buena Park High School
Fullerton, CA05.2021
Skills
- Strong Communication and Interpersonal Skills
- Product and Service Sales
- Honest and Dependable
- Trend Awareness
- Phone Etiquette
- Teamwork and Collaboration
- Relationship Building
Languages
Spanish
Timeline
Retail Sales Consultant
AT&T Mobility
08.2022 - Current
Beauty Advisor
Ulta Salon And Cosmetics
09.2021 - 09.2022
Lead Cashier
Ulta Salon And Cosmetics
04.2021 - 08.2022
Guest Advocate
Target
10.2019 - 12.2019
Sociology
Fullerton College
Medical Assisting
American Career College
High School Diploma -
Buena Park High School