Alexa Myers
Columbia,PA
Summary
Detail-oriented professional skilled in data entry, insurance verification, and managing patient referrals. Committed to maintaining patient confidentiality and facilitating seamless transitions of care.
Overview
4
4
years of professional experience
Work History
Central Referral Specialist- School Based
Ponessa Behavioral Health
Lancaster, PA
10.2025 - Current
- Coordinated patient referrals to ensure timely access to behavioral health services.
- Assisted in managing referral processes using EHR systems for accurate documentation.
- Supported clinical staff by gathering necessary patient information for effective treatment planning.
- Communicated with external providers to facilitate seamless transitions of care.
Behavioral Health Technician
Ponessa Behavioral Health
Lancaster, PA
04.2025 - 09.2025
- Monitored patient behaviors and provided support to enhance therapeutic interventions.
- Assisted in the implementation of individualized treatment plans for diverse patient populations.
- Collaborated with multidisciplinary teams to ensure consistent care and effective communication.
- Documented patient progress and responses to treatments in electronic health records accurately.
Behavioral Health Technician
Swank Early Skills Development
Lancaster, PA
01.2025 - 04.2025
- Facilitated group therapy sessions, promoting peer interaction and skill development among patients.
- Conducted regular safety checks to maintain a secure environment for both patients and staff.
- Educated patients on coping strategies and healthy lifestyle choices to promote recovery.
- Participated in training programs to enhance skills in behavioral management techniques and crisis intervention.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
Giant Direct
Giant Food Stores
Columbia, PA
05.2022 - 01.2025
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Shopping, assembling, and delivering clients orders in an efficient and timely manner.
- managing a team to work effectively and in a timely manner.
Education
Bachelor of Arts - Social Work
Millersville University of Pennsylvania
Millersville, PA05-2027
Skills
- Insurance verification
- Data entry proficiency
- Pre-authorizations
- Medical terminology
- Database management
- Appointment scheduling
- Patient confidentiality
- Multi-line phone proficiency
- Notetaking and documentation
- Caseload management
Timeline
Central Referral Specialist- School Based
Ponessa Behavioral Health
10.2025 - Current
Behavioral Health Technician
Ponessa Behavioral Health
04.2025 - 09.2025
Behavioral Health Technician
Swank Early Skills Development
01.2025 - 04.2025
Giant Direct
Giant Food Stores
05.2022 - 01.2025
Bachelor of Arts - Social Work
Millersville University of Pennsylvania
Internship
Peace Thru Culture - Curricula Research & Development Coordinator
Washington, DC 05/2024 - 08/2024
- Conducted research on educational best practices, global citizenship, and cultural competency to support curriculum development.
- Assisted in designing and updating educational curricula, lesson plans, and instructional materials for youth leadership and cultural exchange programs.
- Collaborated with program staff to develop engaging learning activities aligned with organizational goals.
- Outreach to local schools, community centers, and other non-profits.