Alexa Osborne
Deptford,NJ
Summary
Driven professional with a proven track record in customer service and teamwork, demonstrated at Puma North America and Old Navy. Excelled in engaging customers, boosting repeat business through relationship building, and enhancing store performance. Skilled in merchandising and time management, consistently delivering results by prioritizing customer satisfaction and team collaboration.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Puma North America
10.2018 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Care Giver
Noah"s Landing
01.2024 - 05.2024
- Assisted residents with activities of daily living, promoting independence and quality of life.
- Cleaned house and managed laundry.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
Sales Associate
Old Navy
08.2016 - 08.2018
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor of Science - Respiratory Therapy
Liberty University
Lynchburg, VA05.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Reliable and punctual
- Goal-Oriented
- Merchandising knowledge
Certification
CPR Certified
Timeline
Care Giver
Noah"s Landing
01.2024 - 05.2024
Sales Associate
Puma North America
10.2018 - Current
Sales Associate
Old Navy
08.2016 - 08.2018
Bachelor of Science - Respiratory Therapy
Liberty University
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