Alexa Ramthun
El Lago,US
Summary
Sales Associate with over 6 years of experience in customer engagement and sales strategy, adept at leveraging analytics and communication to drive business growth. Demonstrates a strong ability to foster client relationships and enhance brand loyalty through innovative storytelling and strategic initiatives. Committed to delivering exceptional customer service and achieving measurable results, with aspirations to further expand market influence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Account Representative
Daniel Salinas- State Farm Agency
Houston, TX
03.2025 - 03.2025
- Managed client accounts, enhancing policy retention rates and fostering long-term relationships through personalized service.
- Evaluated client needs and recommended tailored insurance solutions, leading to substantial improvements in coverage adequacy.
- Maintained accurate records of client interactions and policy updates, supporting compliance and enhancing operational efficiency.
- Developed strong rapport with clients, contributing to a positive work environment and encouraging team collaboration.
- Implemented targeted outreach strategies, significantly boosting client engagement and increasing policy inquiries
Brand Ambassador
American Eagle Outfitters, Inc
Friendswood, TX, US
03.2024 - 03.2025
- Enhance brand visibility through customer engagement, boosting loyalty and trust
- Craft authentic brand narratives, fostering strong consumer connections
- Lead strategic brand initiatives, achieving measurable consumer trust growth
Medical Scribe
University of Texas Medical Branch, UTMB
Galveston, TX, US
05.2023 - 08.2023
- Manage patient data to enhance treatment outcomes and streamline clinical processes
- Record diagnoses and prescriptions accurately, aiding in superior clinical workflows
- Support clinical staff during busy hours, ensuring continuous patient care delivery
Sales Associate
Dollar General
Harleton, TX, US
06.2022 - 08.2022
- Enhanced displays to boost customer interaction and sales growth
- Ensured precise cash handling for financial accuracy
- Provided personalized service to build customer loyalty
- Collaborated with team to improve store efficiency
- Supported sales growth through creative store improvements
Lifeguard
City of Pearland
Pearland, TX, US
04.2019 - 04.2021
- Monitored client safety, ensuring a secure environment and resolving issues promptly
- Enhanced team coordination, leading to improved performance and client satisfaction
- Maintained emergency readiness with up-to-date CPR and First Aid skills
Education
Bachelor of Medical Biology - Clinical Research
University of Houston-Clear Lake
Houston, TX08.2024
Bachelor of Health Science - Medicine
Baylor University
Waco, TX04.2023
Skills
- Customer Service
- Communication
- Sales
- Documentation
- Research
- Laboratory
- Analytics
- Client Relations
- Time Management
- Team Collaboration
- Product Knowledge
- Problem Solving
- Sales Strategy
Certification
Property and Casualty Insurance License
Texas Department of Insurance, TX
Expires March 2027
Life, Accident, Health and HMO Insurance License
Texas Department of Insurance, TX
Expires March 2027
Timeline
Account Representative
Daniel Salinas- State Farm Agency
03.2025 - 03.2025
Brand Ambassador
American Eagle Outfitters, Inc
03.2024 - 03.2025
Medical Scribe
University of Texas Medical Branch, UTMB
05.2023 - 08.2023
Sales Associate
Dollar General
06.2022 - 08.2022
Lifeguard
City of Pearland
04.2019 - 04.2021
Bachelor of Medical Biology - Clinical Research
University of Houston-Clear Lake
Bachelor of Health Science - Medicine
Baylor University