Alexa Reyna
Canton,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
7 Tequilas Mexican Restaurant
01.2024 - Current
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Checked in with servers to confirm preparedness before seating customers.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Reported problematic guests to management to foster safe and pleasant environment.
- Increased efficiency by organizing menus and updating daily specials boards before each shift.
- Adapted to various dining room configurations during private events or seasonal changes, maximizing available space for optimal guest flow.
Assistant Instructor
Canton CKD Martial Arts
03.2022 - 10.2023
- Demonstrated proper techniques, ensuring safety and accuracy during training sessions.
- Served as a positive role model for students, embodying the values of respect, discipline, perseverance, integrity, humility, courage, patience, trustworthiness.
- Enhanced students'' martial arts skills by providing personalized instruction and feedback.
- Assisted with sparring and contact exercises to pair students of similar rank, size, and age.
- Promoted physical fitness and discipline through engaging warm-up exercises and drills.
- Provided support to lead instructor in organizing belt tests, enabling timely advancement for students.
- Assisted lead instructor in creating lesson plans for effective skill development and progression.
- Participated in staff meetings, sharing insights on student progress and contributing ideas for program improvement.
- Collaborated with other instructors to develop best practices for teaching various age groups and skill levels.
- Improved student focus by incorporating mindfulness exercises into the training curriculum.
- Strengthened students'' mental and emotional resilience through teaching stress management techniques and fostering an environment of mutual support within the dojo.
Education
High School Diploma -
Sequoyah High School
Canton, GA12.2023
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Cleanliness and hygiene
- Personal presentation
- Handling Complaints
- Conflict Resolution
Art
I am a very artistically inclined person with a creative outlook on the way things can be organized, written, or drawn.
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Hostess
7 Tequilas Mexican Restaurant
01.2024 - Current
Assistant Instructor
Canton CKD Martial Arts
03.2022 - 10.2023
High School Diploma -
Sequoyah High School
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