ALEXA SCOTT
Summary
Dedicated and adaptable professional with a strong background in case management, peer support, and administrative operations. Skilled in client engagement, risk assessment, and service coordination within fast-paced, high-need environments. Committed to delivering results with attention to detail, empathy, and collaboration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Case Manager
Alcott Center
05.2025 - Current
- Provide case management services, assist clients with resource navigation, and support stabilization plans.
- Conduct assessments, create service plans, and maintain detailed documentation.
- Collaborate with multidisciplinary teams to support client progress.
- Coordinated client assessments to identify needs and develop tailored service plans.
- Developed resource materials to educate clients on available services and community resources.
- Collaborated with multidisciplinary teams to streamline case management processes and improve service delivery.
- Trained new case managers on protocols, best practices, and effective client interaction techniques.
Case Manager
PATH
03.2025 - 05.2025
- Provide outreach case management to individuals experiencing homelessness, conducting assessments and developing individualized service plans.
- Advocate for client access to housing, benefits, healthcare, and mental health services.
- Maintain accurate documentation in compliance with agency and funder standards.
- Facilitated communication between clients and service providers to ensure continuity of care.
Peer Support Specialist
Alcott Center
07.2024 - 03.2025
- Supported clients in setting goals, creating empowerment strategies, and navigating recovery resources.
- Conducted risk assessments and ongoing evaluations to adjust service approaches.
- Conducted outreach to connect clients with community resources and services.
- Monitored client progress and adjusted support strategies as needed.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Promoted a strengths-based approach for clients through active listening and empathy.
Administrative Assistant
Swami International
10.2021 - 01.2024
- Managed operations at an interim housing facility, provided administrative support, and maintained housing and client records.
- Coordinated open house events and facilitated tenant recruitment.
- Maintained accurate records using Microsoft Office Suite, ensuring timely access to information for team members.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Associate of Arts - Clinical Psychology
Long Beach City College
06-2026
Skills
- Microsoft Office Suite CHAMP Google Workspace
- Interim Housing Operations & Facility Oversight
- Outreach & Client Engagement
- Case Management & Service Planning
- Information Processing & Data Management
- Effective Communication & Collaboration
- Crisis Prevention & Problem Solving
Certification
- Loyola Marymount, Mental Health Peer Specialist Certification
- CPR Certification
Languages
Spanish
Timeline
Case Manager
Alcott Center
05.2025 - Current
Case Manager
PATH
03.2025 - 05.2025
Peer Support Specialist
Alcott Center
07.2024 - 03.2025
Administrative Assistant
Swami International
10.2021 - 01.2024
Associate of Arts - Clinical Psychology
Long Beach City College