Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Alexa Suarez

North Aurora,IL

Summary

Friendly and dependable professional with a strong work ethic and a passion for helping others. Recognized for building positive relationships through excellent communication, a consistently upbeat attitude, and a team-oriented mindset. Highly disciplined, responsible, and quick to learn new skills. Bilingual and adaptable, with a strong commitment to delivering outstanding service and support across diverse work environments. Eager to embrace new challenges and growth opportunities.

Overview

5
5
years of professional experience

Work History

Cashier/Stock/Sales Associate

Coach Outlet
08.2022 - Current
  • Deliver exceptional customer service by assisting shoppers in-store and over the phone, ensuring a positive and helpful experience.
  • Accurately process sales transactions and returns while maintaining a fast, friendly checkout experience.
  • Recommend additional products based on customer interest, driving upselling opportunities and increasing average transaction value.
  • Support daily store operations including opening/closing procedures, restocking, and organizing merchandise to maintain visual standards.
  • Assist with shipment processing by unpacking, tagging, and placing new inventory in the appropriate sections.
  • Recognized for strong communication skills, teamwork, and consistently creating a welcoming store environment.

Seller/Cashier

Famous Footwear
08.2021 - 08.2022
  • Assist customers in selecting and trying on footwear, offering personalized recommendations to meet their needs and preferences.
  • Maintain a clean, organized, and visually appealing sales floor to ensure a welcoming shopping environment.
  • Operate the cash register to process sales, returns, and exchanges accurately and efficiently.
  • Provide friendly, attentive customer service to create a positive in-store experience and encourage repeat visits.

Barista/Cashier

Dunkin Donuts
11.2020 - 08.2021
  • Take customer orders with accuracy and efficiency, providing friendly and attentive service in a high-volume, fast-paced environment.
  • Prepare and serve coffee, espresso drinks, and other beverages to company standards.
  • Operate the cash register, process payments, and handle transactions quickly and accurately.
  • Assist with opening and closing duties, including setup, cleaning, restocking, and balancing the register.
  • Maintain a clean and organized workspace to ensure health and safety standards are met.
  • Work collaboratively with team members to ensure smooth operations and excellent customer experiences.

Cashier

Little Caesars
07.2020 - 12.2020
  • Operate the cash register, manage transactions, and handle money accurately and responsibly.
  • Prepare food items, including making pizzas, while following safety and quality standards.
  • Maintain a clean and sanitary work environment by regularly cleaning and disinfecting equipment and surfaces.
  • Assist with closing duties, including restocking, cleaning, and securing the store for the next business day.
  • Work efficiently in a fast-paced environment while providing friendly and responsive customer service.
  • Collaborate with team members to ensure smooth operations and a positive experience for every guest.

Education

High School Diploma -

East Aurora High School
Aurora, IL
06.2022

Skills

Bilingual, Merchandising, Cashiering, Phone etiquette, Basic math, Cash register, Barista experience, Spanish, Successfully handled multiple customers when it was busy Manageo money and helped closed/open stores
Time oriented and learns and adapts fast English and Spanish,
Communication skills, Sales, Customer service, POS, Cash handling, Barista Experience, Upselling, Coffee Experience, Inventory control,
Upselling

LANGUAGES

English and Spanish

Timeline

Cashier/Stock/Sales Associate

Coach Outlet
08.2022 - Current

Seller/Cashier

Famous Footwear
08.2021 - 08.2022

Barista/Cashier

Dunkin Donuts
11.2020 - 08.2021

Cashier

Little Caesars
07.2020 - 12.2020

High School Diploma -

East Aurora High School

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Alexa Suarez