ALEXA SULLIVAN
Ruston,Louisiana
Summary
Leasing professional with strong background in property management and tenant relations. Skilled in lease negotiations, market analysis, and customer service. Known for fostering team collaboration and adaptability in dynamic environments, ensuring reliable and results-driven performance.
Overview
8
8
years of professional experience
Work History
Manager
Hot Rod Bar-B-Que
01.2017 - 05.2022
- Handling customer service requests and resolving any issues.
- Serving as a crew shift leader demonstrating excellence through units of operation.
- Establishing employees' best position to ensure that shifts have met full potential, to guarantee each customer receives exceptional food and service.
- Mastering the POS (Point-of-Scale) systems to effectively handle payments on each shift.
- Providing exceptional customer service to ensure that every order is prepared correctly.
Universal Banker/Vault Teller
Century Next Bank
05.2022 - 04.2024
- Assisting customers by processing their monetary requests, such as deposits, withdrawals, transfers, check cashing, and loan payments.
- Daily balancing of cash drawer, vault, automated teller machine (ATM,) teller cash recycler (TCR,) as well as the coin machine, which totals exceed $200,000.
- Providing excellent customer service through product knowledge, issue resolution, and ensuring all banking needs are met.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
Leasing Professional
Greenwood Star
07.2024 - Current
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
- Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
- Developed marketing materials to highlight property features and attract potential renters.
- Kept meticulous records of correspondence between management and tenants.
- Assisted property managers in budget development and financial reporting, contributing to timely decision-making processes.
Education
High School Diploma -
Ruston High
Ruston, LA05-2017
Skills
- Team leadership
- Effective interpersonal communication
- Strategic Decision-Making
- Time Management
- Financial Transaction Management
- Regulatory Compliance
- Precision and Attention to Detail
- Fair housing policies
- Telephone and email etiquette
Timeline
Leasing Professional
Greenwood Star
07.2024 - Current
Universal Banker/Vault Teller
Century Next Bank
05.2022 - 04.2024
Manager
Hot Rod Bar-B-Que
01.2017 - 05.2022
High School Diploma -
Ruston High
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