Alexa Villalobos
High Point,NC
Summary
Detail-oriented Criminal Justice graduate with an Associate degree from Guilford Technical Community College. Proven customer service experience in high-pressure settings enhances strong communication and problem-solving abilities. Expertise in managing transactions with precision and confidentiality while engaging effectively with diverse individuals. Eager to contribute to an entry-level position in criminal justice, applying skills and commitment to professional growth.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Direct Support Professional
RHA Health Services
High Point, NC
- Assisted clients with daily living activities, enhancing their quality of life and promoting self-sufficiency.
- Supported individuals with intellectual and developmental disabilities by fostering independence and respecting their dignity.
- Monitored and documented client behavior and progress, ensuring accurate records for effective care planning.
- Follow care plans and administer medications according to supervisor instructions.
- Maintain a safe, respectful, and confidential environment while communicating effectively with families and staff.
Cashier
Mi Pueblo Mexican Grill
High Point, NC
03.2022 - Current
- Maintained professionalism while addressing customer concerns and resolving conflicts to enhance customer satisfaction.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Trained new staff and organized take-out orders to streamline operations and improve team efficiency.
Education
A.A.S. - Criminal Justice Technology
Guilford Technical Community College
Jamestown, NC05.2026
Diploma - undefined
High Point Central High School
High Point, NC06.2023
Skills
- Conflict management
- Attention to Detail
- Task Prioritization
- Customer satisfaction
- Teamwork & Adaptability
- Confidentiality & Ethical Standards
- Bilingual: English Spanish
- Client Advocacy
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Cashier
Mi Pueblo Mexican Grill
03.2022 - Current
Diploma - undefined
High Point Central High School
Direct Support Professional
RHA Health Services
A.A.S. - Criminal Justice Technology
Guilford Technical Community College