ALEXA WINKLE
Middle Island,New York
Summary
Detail-oriented medical appointment scheduler with expertise in scheduling software and patient documentation. Proficient in appointment coordination and insurance verification, ensuring seamless patient experiences.
Overview
4
4
years of professional experience
Work History
Medical Appointment Scheduler
Advanced Dermatology
Commack, New York
03.2025 - Current
- Scheduled patient appointments using electronic health record systems.
- Coordinated with medical staff to enhance appointment availability and patient access.
- Managed patient inquiries and provided information about services offered.
- Confirmed appointments through phone calls and reminders to patients.
- Assisted patients in completing necessary forms and documentation.
- Utilized scheduling software programs to efficiently book appointments according to physician availability.
- Verified insurance eligibility to ensure seamless appointment scheduling.
- Resolved customer service issues during appointment process to improve patient satisfaction.
- Managed incoming calls by transferring them to the appropriate department or taking messages when necessary.
Medical Assistant
The Woman's Health Pavilion
Massapequa, New York
09.2023 - 05.2024
- Supported healthcare providers during patient examinations and procedures to enhance patient care.
- Prepared examination rooms and stocked medical supplies to ensure readiness for patient visits.
- Educated patients on health maintenance and preventive care practices.
- Collected and processed laboratory specimens for testing accurately.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Measured vital signs and took medical histories to prepare patients for examination.
- Organized charts, documents, and supplies to streamline workflow and facilitate team efficiency.
- Managed inventory of phlebotomy supplies and reordered stock as necessary.
- Performed phlebotomy services for laboratory specimen collection.
Health Care Assistant
Planned Parenthood
Patchogue, New York
08.2022 - 09.2023
- Monitored vital signs and reported abnormalities to nursing staff promptly.
- Assisted in transferring patients from wheelchair or bed using appropriate techniques.
- Supported healthcare staff during patient appointments and procedures.
- Ensured cleanliness and organization of examination rooms to facilitate efficient patient care.
- Documented patient information accurately in electronic health records.
- Provided education to patients on health services and resources to enhance understanding of care options.
- Communicated effectively with diverse patient populations and staff.
Education
High School Diploma -
Longwood High School
Middle Island, NY06.2017
Some College (No Degree) - CNA
Access Careers
Islandia, NYSkills
- Appointment coordination
- Scheduling software
- Electronic health records
- Insurance verification
- Patient documentation
- Healthcare compliance
- Customer service
- Patient relations
- Phlebotomy
- Vital Signs
- Compassion
Timeline
Medical Appointment Scheduler
Advanced Dermatology
03.2025 - Current
Medical Assistant
The Woman's Health Pavilion
09.2023 - 05.2024
Health Care Assistant
Planned Parenthood
08.2022 - 09.2023
High School Diploma -
Longwood High School
Some College (No Degree) - CNA
Access Careers