ALEXANDER BAKER
Knoxville,TN
Summary
Reliable and upbeat post-graduate student successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
8
8
years of professional experience
Work History
SERVER
Calhouns
05.2021 - Current
- Greeted guests promptly, shared daily specials and collected drink orders to offer superior service
- Handled multiple tables simultaneously with high service quality
- Trained new servers in restaurant procedures and customer service standards
- Used POS system to accurately input orders and process payments
- Addressed and resolved customer concerns quickly, working with management to fix complex issues.
Physical Therapist Technician
Tennessee Orthopedic Clinic
06.2023 - 06.2024
- Communicated pertinent results, progress, or challenges to target and restore mobility for patients.
- Monitored and managed patient care during therapy sessions.
- Adapted therapy sessions and exercises according to patient progress and limitations.
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
SERVER
Aubreys
08.2018 - 04.2021
- Engaged customers in friendly conversation to build connections and increase satisfaction
- Trained new servers and bussers in company values, culture and policies
- Transported food products, cleaned tables and counters, and stocked dining room supplies
- Upheld high sanitation and safety standards while delivering and serving food.
LIFEGUARD
City of Oak Ridge
05.2016 - 08.2018
- Assisted in emergency response with CPR, AED and emergency management techniques
- Safeguarded swimmers and visitors with strict enforcement of policies
- Achieved metrics in strength, endurance and swimming to meet job demands
- Addressed emergency situation with calm demeanor, critical thinking and strong judgment
- Taught different swimming styles and techniques through demonstration.
Education
BACHELOR OF SCIENCE - KINESIOLOGY -
University of Tennessee
Knoxville, Tennessee05.2024
ASSOCIATE OF SCIENCE - undefined
Pellissippi State Community College
Knoxville, Tennessee05.2022
Skills
- Customer service
- Flexibility
- Time management
- Guest Engagement
- Strong Work Ethic
- Sales Techniques
- Suggestive Selling
- Performance Improvement
- Safety management
- Creative thinking
Hobbies and Interests
- Flag football club team
- Intramural basketball team
- Active in weightlifting & cardio
- Golfing and watching sports
Timeline
Physical Therapist Technician
Tennessee Orthopedic Clinic
06.2023 - 06.2024
SERVER
Calhouns
05.2021 - Current
SERVER
Aubreys
08.2018 - 04.2021
LIFEGUARD
City of Oak Ridge
05.2016 - 08.2018
BACHELOR OF SCIENCE - KINESIOLOGY -
University of Tennessee
ASSOCIATE OF SCIENCE - undefined
Pellissippi State Community College
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