ALEXANDER CHAVARIN
Escondido,CA
Summary
Detail-oriented and results-driven insurance professional with 6+ years of experience in auto claims operations and investigations. Experienced in handling complex claims, conducting detailed reviews, identifying potential fraud indicators, and delivering accurate claim determinations supported by investigative findings. Known for strong customer communication, analytical thinking, and the ability to manage a high-volume workload while maintaining accuracy and compliance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Auto Field Adjuster
Allstate Insurance
San Diego, CA
08.2023 - Current
- Conduct moderately complex auto claim investigations to verify reported facts of loss and identify potential fraud indicators.
- Managed escalated customer concerns and complex technical claims with professionalism and empathy.
- Prepare and maintain accurate claim documentation, including notes, evaluations, estimates, and investigation outcomes.
- Partnered with cross-functional teams to eliminate process barriers and improve business outcomes.
Material Damage Appraiser
Kemper Insurance
Cerritos, CA
04.2019 - 08.2023
- Oversaw end-to-end appraisal process for auto damage claims, ensuring timely and accurate resolutions.
- Led communication between customers and repair facilities, fostering trust and transparency.
- Review investigative findings, damage patterns, and prior loss information to assess whether fraud concerns can be substantiated.
- Managed virtual claims handling to streamline operations and enhance customer experience.
Auto Damage Appraiser
Keywest Auto & Truck Collision Center
Norwalk, CA
11.2018 - 03.2019
- Estimated repair costs using industry standards and software tools, ensuring compliance and accuracy.
- Built strong relationships with customers and insurance partners to expedite claim resolutions.
- Reviewed and explained assessed damages to customers, promoting clarity and trust.
Education
High School Diploma -
Sunny Hills High School
Fullerton, CA05.2017
Certification
• I-CAR Pro Level 1, 2, 3 Certified
Timeline
Auto Field Adjuster
Allstate Insurance
08.2023 - Current
Material Damage Appraiser
Kemper Insurance
04.2019 - 08.2023
Auto Damage Appraiser
Keywest Auto & Truck Collision Center
11.2018 - 03.2019
High School Diploma -
Sunny Hills High School