Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexander Coats

Jacksonville,Florida

Summary

Hardworking & driven team member with a solid understanding of operational practices and standards. Read, understand and accurately follow directions to complete efficient work. Contribute to team success with field knowledge and dedication to going above and beyond to do every job correctly.

Overview

8
8
years of professional experience

Work History

Insurance Specialist

PEAK6 Weinsure
Jacksonville, FL
01.2020 - Current
  • Managed denials, late payments, extensions and other special circumstances by following up with relevant parties.
  • Resolved routine and complex issues by performing detailed research.
  • Collaborated with carriers to resolve discrepancies in insurance payments.
  • Fostered relationships with customers to expand customer base and retain business.
  • Responded to customer inquiries and problems to promote great service.

Crew Member

Five Guys
Jacksonville, Florida
11.2018 - 12.2019
  • Drove team success by completing each task quickly and accurately.
  • Entered orders into a computer system to send order details to the kitchen, mentioning customer's special requests and food allergies in person.

Grocery Associate

Winn Dixie
Jacksonville, Florida
07.2017 - 08.2018
  • Assessed floor displays to determine which merchandise required restocking.
  • Checked shelves in each department to ascertain which merchandise required replenishment.
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps.
  • Verified invoices against delivered merchandise to check shipment accuracy.

Education

High School Diploma -

Riverside Highschool
Jacksonville, FL
05-2018

Skills

  • Company standards
  • Excellent customer service
  • Guest and client satisfaction
  • Memorizing product codes
  • Time management
  • Photography
  • Social Media Ad Campaigns
  • Hawksoft Experience
  • Applied Epic experience
  • Experienced with Microsoft (Word, Excel, etc)
  • Florida 2-20 Property and Casualty Agent License

Timeline

Insurance Specialist

PEAK6 Weinsure
01.2020 - Current

Crew Member

Five Guys
11.2018 - 12.2019

Grocery Associate

Winn Dixie
07.2017 - 08.2018

High School Diploma -

Riverside Highschool

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Alexander Coats