Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Alexander Diaz

Customer Relations Representative
Tampa,FL

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the banking industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

1
1
year of professional experience
4
4
years of post-secondary education

Work History

Client Service Specialist

Bank OZK
Tampa, Florida
07.2021 - Current
  • Processed account activity for large volumes of clientele, provided knowledgeable service and support for all client account needs
  • Coordinated client meetings to offer expert, individualized service, driving sales and boosting brand loyalty.
  • Maintained accurate record-keeping and underwriting with proactive attention to client information updates.
  • Supported loan process by gathering loan documentation and assisting with loan processing and general loan analysis.

Education

Bachelor of Science - Marketing

University of South Florida
Tampa
08.2017 - 05.2021

Skills

Documentation skills

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Work Availability

monday
tuesday
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morning
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evening
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Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Timeline

Client Service Specialist

Bank OZK
07.2021 - Current

Bachelor of Science - Marketing

University of South Florida
08.2017 - 05.2021
Alexander DiazCustomer Relations Representative