ALEXANDER GARDNER
Denton,United States
Summary
I am highly coachable, passionate and dedicated to this field of work. I am highly meticulous and believe with conviction that I will be a strong credit to this professional organization.
Overview
11
11
years of professional experience
Work History
Insurance Claims Adjuster
Progressive Casualty Insurance
Lewisville, Texas
11.2024 - Current
- Managed and oversaw hundreds of accounts and claims that were reported as claims to insurance policies. Managing these claims and accounts including accident scene investigations, negotiating with clients, meeting the needs and facilitating repairs, health needs and proper care of claims until the needs of the customer has been satisfied and met.
- Evaluated insurance claims for accuracy and completeness, ensuring compliance with company policies.
- Led training sessions on new software tools, enhancing team efficiency and reducing processing errors.
Account Manager
Concord Medical Management
Flower Mound
12.2021 - 11.2024
- I staffed and oversaw a plethora of Emergency Room Doctors, as well as, Emergency Room Nurses in their respective employment settings over a vast list of properties. My duties were to manage their accounts and profiles, facilitate internal issues/needs, produce and publish scheduling, underwrite employment contracts and oversee day-to-day management of their cases.
- Led recruitment strategies to attract top talent and improve employee retention.
- Developed and implemented training programs for staff development and performance improvement.
- Managed vendor relationships for staffing services, ensuring compliance with industry standards.
Juvenile Probation Officer
Denton County Juvenile Probation
Denton
10.2015 - 12.2021
- Supervised, managed and monitored a caseload of juveniles through various programs and community supervision at all times. Monitored and verified progress through school programs and court proceedings. Scheduled and attended multiple training which included: Substance Abuse case management, Mental health case management and Anger and Abuse case management. Worked hand-in-hand with members of the community to network and strengthen relationships with Denton county and effectively dealt with deescalation techniques.
Education
Private Pilots License -
US Aviation
Denton, Texas11-2013
B.A. - Criminal Justice
East Texas A&M University
Commerce, Texas05-2013
Skills
- Claims investigation
- Motivation and initiative
- Legal compliance
- Policy interpretation
- Customer service
Timeline
Insurance Claims Adjuster
Progressive Casualty Insurance
11.2024 - Current
Account Manager
Concord Medical Management
12.2021 - 11.2024
Juvenile Probation Officer
Denton County Juvenile Probation
10.2015 - 12.2021
B.A. - Criminal Justice
East Texas A&M University
Private Pilots License -
US Aviation