Motor Vehicle Representative
Delaware Department Of Transportation DELDOT
10.2023 - 01.2024
- Demonstrated strong attention to detail when examining identification documents presented during motor vehicle transactions, protecting against potential fraud or misrepresentation cases.
- Expedited the resolution of customer issues by quickly identifying problems and providing timely solutions.
- Enhanced office productivity by maintaining organized records and ensuring accurate documentation for all motor vehicle-related matters.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Answered customer questions and pointed individuals in right directions.
- Fielded customer complaints and notified managers.
