Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Alexander Girshfeld

Pullman,WA

Summary

Dynamic professional with a proven track record in customer service and security. Skilled in customer service and loss prevention, I excel in fast-paced environments, ensuring safety and exceptional guest relations. My expertise in e-commerce and organizational skills has consistently enhanced operational efficiency and customer satisfaction. Highly skilled Security Professional with comprehensive experience in risk management, physical security, and information protection. Strengths include developing security protocols, conducting investigations, and coordinating emergency response procedures. Demonstrated capacity for identifying vulnerabilities and implementing effective solutions to increase safety. Previous work has resulted in enhanced organizational security measures and improved incident response times.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Security Professional

Allied Universal Security Services
Spokane, WA
02.2025 - Current
  • Monitored premises for security breaches and suspicious activities.
  • Conducted regular safety inspections and assessments of facilities.
  • Maintained detailed logs of daily activities and incidents for reporting.
  • Implemented access control measures to ensure authorized entry only.
  • Responded promptly to alarms, emergencies, and incidents as needed.
  • Collaborated with local law enforcement on security matters when required.
  • Provided exceptional customer service while interacting with visitors and employees.
  • Recorded required data for incident reports and files.
  • Ensured compliance with applicable laws, regulations and organizational policies regarding data protection and privacy issues.
  • Responded to incidents of workplace violence and unruly behavior on company property.

Contracted in Transit Security and Production Facility Security within Spokane/Spokane Valley

Event Staff Member

Allied Universal Event Services
Pullman, WA
09.2024 - 11.2024
  • Conducted pre-event briefings for volunteers and staff, ensuring clarity on roles and responsibilities.
  • Assisted in setting up and breaking down of the event space.
  • Facilitated smooth guest flow within venues, directing attendees to their seats or designated areas.
  • Provided assistance with set up and tear down of stages, chairs, tables as needed.
  • Monitored event activities to ensure compliance with safety regulations and venue policies.
  • Provided customer service support to attendees and answered any questions they had about the event.
  • Assisted guests with determining seat location, escorting guests to assigned seating.
  • Managed crowds and monitored safety during performances.
  • Refused admittance to unwelcome persons or persons without tickets or passes.
  • Guided patrons to exits or provided instructions in emergency situations.
  • Settled disputes or helped solve other customer concerns.
  • Searched for lost articles or for parents of lost children.

Loss Prevention Associate

Vigilant Asset Protection, LLC.
Mount Vernon, USA
04.2024 - 08.2024
  • Maintained records of all incidents related to loss prevention.
  • Prepared detailed reports summarizing investigations conducted into alleged criminal activities.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Investigated occurrences of shoplifting, fraud, and other criminal activities on store property.
  • Maintained high levels of alertness throughout shifts.
  • Identified potential shoplifters and alerted management.

Security Professional

Allied Universal
Seattle, USA
08.2023 - 04.2024
  • Provided customer service to AUS clients by carrying out safety and security procedures
  • Assisted law enforcement with facility investigations and critical event responses.
  • Maintained high levels of alertness throughout shifts.
  • Implemented access control systems to protect sensitive areas from unauthorized access.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Trained new security officers on safety protocols and company standards.
  • Responded to incidents in a calm, collected, open-minded manner
  • Conducted regular and random patrols around the business and perimeter making sure that all doors and entrances are secured

Security Guard

Axis, Inc
Seattle, USA
02.2023 - 08.2023
  • Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Maintained order during special events such as concerts and conferences.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Identified suspicious activity to determine appropriate response.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Provided customer service assistance to staff and visitors in a professional manner.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.

Front End Cashier

Pick n save
Watertown, USA
12.2022 - 01.2023
  • Scan and bag customers' products while using proper food handling techniques.
  • Handle and use a point-of-sale machine accurately.
  • Handle and count cash and change efficiently, and accurately.
  • Processed customer payments quickly and returned exact change and receipts.
  • Checked personal identifications during alcohol and tobacco sales.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Packed and bagged products according to customer preferences.
  • Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
  • Followed company policies regarding returns and exchanges.
  • Greeted customers promptly and responded to questions.

Ecommerce Personal Shopper

Fred Meyer
Renton, USA
05.2022 - 09.2022
  • I was tasked with collecting customers' requested items for their orders.
  • We, as the team, were timed on how fast we could pick items; our standard required time per item was 30 seconds.
  • Experience with working in a faster-paced environment.
  • Experience with working in eCommerce.
  • Provided product recommendations to customers.
  • Suggested comparable products to replace out-of-stock items.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Completed pickup and shopping orders for customers within local area.

Parcel Clerk

Fred Meyer
Renton, USA
07.2021 - 10.2021
  • I was in charge of helping customers load their products into their vehicles
  • I was also asked to keep the inner and outer area of the store clean from any contaminated materials
  • Organization of the shelves and keeping items stocked for customers needs was also one of my daily tasks
  • Experience with lifting and moving heavy objects around as quickly and safely as possible
  • Experience working in a face paced environment
  • Ensured compliance with safety regulations when handling hazardous materials or equipment.

Education

High school diploma -

Seattle Interagency
Seattle, WA
06.2023

Skills

  • Customer service
  • Organizational skills
  • Security
  • Retail experience
  • Fast-paced environment
  • Computer operation
  • Communication skills
  • E-commerce
  • Loss prevention
  • Security checks
  • Venue management
  • Guest relations expertise
  • Crowd control techniques
  • Access control
  • Incident reporting

Certification

  • LP DETECTIVE ONLINE TRAINING, 04/01/24, Present
  • Driver's License
  • Guard Card, 09/01/24, 09/05/25

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Security Professional

Allied Universal Security Services
02.2025 - Current

Event Staff Member

Allied Universal Event Services
09.2024 - 11.2024

Loss Prevention Associate

Vigilant Asset Protection, LLC.
04.2024 - 08.2024

Security Professional

Allied Universal
08.2023 - 04.2024

Security Guard

Axis, Inc
02.2023 - 08.2023

Front End Cashier

Pick n save
12.2022 - 01.2023

Ecommerce Personal Shopper

Fred Meyer
05.2022 - 09.2022

Parcel Clerk

Fred Meyer
07.2021 - 10.2021

High school diploma -

Seattle Interagency
Alexander Girshfeld