Alexander Goris
Allentown,PA
Summary
Proactive Route Salesman and Store Manager with a strong track record of increasing customer satisfaction through exceptional service and effective time management. Skilled in sales strategy development, route management, and inventory control. Known for adaptability, problem-solving abilities, and maintaining compliance with company policies while driving growth and positive client relations.
Overview
9
9
years of professional experience
Work History
Route Salesman
Stella D'Oro
2020.08 - 2024.07
- Increased customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Established effective time management habits to balance between managing accounts, sales calls, and deliveries.
- Demonstrated adaptability by adjusting routes or schedules as needed due to unforeseen circumstances or changes in priorities.
- Ensured compliance with company policies and procedures at all times during daily operations.
- Evaluated customer needs on an ongoing basis to recommend appropriate product solutions.
- Analyzed sales data to identify trends and develop strategies for increased growth within territory.
- Utilized strong organizational skills to manage daily tasks effectively while meeting deadlines consistently.
Store Manager
Silver Star Supermarket
2015.08 - 2020.08
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
High School Diploma -
Newtown High School
Queens, NY06.1995
Skills
- Strong customer service
- Reliability and punctuality
- Effective Time Management
- Sales strategy development
- Goal Oriented Approach
- Route Management
- Cross-selling strategies
- Client Relations
- Stock Rotation
- Product Distribution
- Sales Development
- Competitor Analysis
- Product Promotions
- Problem-Solving
- Multitasking Abilities
- Attention to Detail
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Route Salesman
Stella D'Oro
2020.08 - 2024.07
Store Manager
Silver Star Supermarket
2015.08 - 2020.08
High School Diploma -
Newtown High School
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