Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and mastering new skills. Seasoned across multiple aspects of business functions.
Overview
9
9
years of professional experience
Work History
Business Analyst
Packer Fastener / PFS Companies
Green Bay, WI
07.2021 - Current
Analyzed data to determine trends in purchasing behavior and pricing.
Project leader in ERP changeover, coordinating training and change management.
Conducted interviews with subject matter experts to gather feedback on existing systems and procedures.
Collaborated with stakeholders across departments to define requirements for new projects.
Drafted detailed process documents outlining new and changing business procedures.
Identified gaps between current state and desired future state operations.
Translated user needs into actionable items that could be addressed by IT teams.
Maintained or updated business intelligence tools, databases or dashboards.
Marketing Assistant
PFS Companies
Green Bay, WI
07.2023 - Current
Assisted with the development and implementation of marketing campaigns
Generated content for various media platforms, such as radio ads and social media accounts.
Provided administrative support to the Marketing Manager on a daily basis.
Developed strategies for increasing brand awareness online through SEO optimization techniques.
Assisted in organizing promotional events and tradeshows.
Managed and executed social media strategy, coordinating posting and engagement efforts.
Branch Leader
Packer Fastener
Madison, WI
06.2020 - 07.2021
Directed and supervised branch operations, ensuring compliance with established policies and procedures.
Provided leadership to all staff members in the branch, including coaching, mentoring and training.
Ensured customer service standards were met or exceeded through personal engagement with customers.
Developed and implemented strategies to increase profitability of the branch.
Monitored sales performance against budget targets and took corrective action when needed.
Promoted products and services to existing customers as well as prospective clients.
Managed and inspired team members to perform to full potential, driving branch profitability.
Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
Supported outside sales force in servicing and obtaining new business.
Inside Sales Representative
Packer Fastener
Green Bay, WI
02.2015 - 06.2020
Provided customers with product information, pricing and availability.
Conducted outbound calls to existing clients to upsell products or services.
Researched customer needs and preferences to identify opportunities for new business.
Cross-sold additional products or services based on customer needs.
Followed up on pending orders and inquiries in a timely manner.
Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
High School Baseball Coach
Mishicot High School
Mishicot, WI
03.2022 - 06.2024
Head JV Baseball Coach, seasonal
Assistant Varsity coach 2015-2016
Education
Bachelor of Science - Marketing
Marquette University
Milwaukee, WI
05.2014
Skills
Business Process Improvement
Data Mapping
Data Analysis
Project Management
Attention to Detail
Customer Service
Relationship Building
Verbal and Written Communication
Email and Phone Etiquette
Sales and Marketing
Organized and Efficient
Consultative Sales Strategies
Prospect Follow-Up
Timeline
Marketing Assistant
PFS Companies
07.2023 - Current
High School Baseball Coach
Mishicot High School
03.2022 - 06.2024
Business Analyst
Packer Fastener / PFS Companies
07.2021 - Current
Branch Leader
Packer Fastener
06.2020 - 07.2021
Inside Sales Representative
Packer Fastener
02.2015 - 06.2020
Bachelor of Science - Marketing
Marquette University
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