Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Interests
Timeline
Generic

ALEXANDER J. ADAMS

Laurel,MD

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

3
3
years of professional experience

Work History

Team Lead

Planet Fitness
05.2022 - Current
  • Maintain an organized, clean professional work space and waiting area
  • Provide excellent customer service with a helpful and friendly attitude
  • Warmly welcome over 100 guest per shift
  • Coached team members in techniques necessary to complete job tasks.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Assisted in recruitment to build team of top performers.


Sales Associate

H&M
03.2024 - 06.2024
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

No Degree - Criminal Justice & Law

Howard Community College
Columbia, MD
01.2022

Hammond High School -

Hammond High School
Columbia, MD
01.2021

Skills

  • Employee Training
  • Conflict Resolution
  • Customer Service
  • Leadership Management Skills
  • Quick and Efficient Learner
  • Conflict resolution
  • Equipment maintenance
  • Marketing
  • Attention to detail
  • POS Sales
  • Reception Experience
  • Client communication

Hobbies and Interests

  • Graphic Design
  • Sport
  • Learning Languages
  • Arts
  • Physical Activity
  • Reading

Interests

  • Graphic Design
  • Gym Workouts
  • Team Sports
  • Mindfulness Practices
  • I like working with my hands and fixing things
  • Reading
  • Fashion
  • Running

Timeline

Sales Associate

H&M
03.2024 - 06.2024

Team Lead

Planet Fitness
05.2022 - Current

No Degree - Criminal Justice & Law

Howard Community College

Hammond High School -

Hammond High School

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ALEXANDER J. ADAMS