Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
Generic

Alexander Korpela

Rancho Cordova,CA

Summary

Versatile IT support professional with experience in hardware installation, troubleshooting, and customer service. Strong leadership and teamwork skills with a proven ability to collaborate across diverse environments, solve problems efficiently, and support technology upgrades that improve operational efficiency and ensure reliable system performance.

Overview

7
7
years of professional experience

Work History

Hardware Support Technician for Sutter Health

Randstad
Sacramento, California
06.2025 - Current
  • Installed and configured hardware components for diverse client systems, ensuring optimal functionality for medical staff.
  • Assisted in maintaining hardware inventory and equipment records.
  • Coordinated appointments with hospital administration, nurses, and doctors for timely PC replacements, minimizing downtime.
  • Replaced end-of-life hardware in hospitals with new equipment.

Before- and After-School & Summer Camp Counselor

Merryhill School
Roseville, California
06.2019 - 08.2024
  • Created engaging educational and recreational activities that fostered social interaction and development among diverse age groups.
  • Supervised student behavior to ensure safety and promote a supportive atmosphere.
  • Assisted with homework to enhance understanding and application of learning objectives.

Student Worker for Hogan Entrepreneurial Program

Chaminade University
Honolulu, Hawaii
02.2023 - 04.2023
  • Assisted students visiting the office, providing essential support and resources to enhance their experience.
  • Managed front desk operations, facilitating smooth communication through effective handling of incoming calls and inquiries.
  • Performed general office tasks, creating organized spreadsheets in Google Docs and Excel to streamline information management.
  • Scanned documents and organized files to maintain an orderly workspace.

Education

Bachelor of Arts - International Relations

Chaminade University of Honolulu
Honolulu, HI
05-2025

Some College (No Degree) - General Studies

Sierra College
Rocklin, CA

Skills

  • Hardware installation and support
  • Information technology expertise
  • Customer service
  • Problem solving and critical thinking
  • Adaptability and flexibility
  • Time management skills
  • Customer service excellence
  • Appointment scheduling and coordination
  • Effective communication
  • Effective communication skills
  • IT expertise

Languages

Japanese
Limited

Accomplishments

  • 2022 Moo Do Taekwondo Association National Champion Men's 18-24 Sparring
  • 2017 United World Taekwondo Association National Champion Men's 15-17 Sparring

Affiliations

  • Student Volunteer, Konan Women’s University English Café — Kobe, Japan (2023-2024)
  • Junior Staff Counselor, Kops-N-Kids — Citrus Heights, CA (2016-2017)

Timeline

Hardware Support Technician for Sutter Health

Randstad
06.2025 - Current

Student Worker for Hogan Entrepreneurial Program

Chaminade University
02.2023 - 04.2023

Before- and After-School & Summer Camp Counselor

Merryhill School
06.2019 - 08.2024

Bachelor of Arts - International Relations

Chaminade University of Honolulu

Some College (No Degree) - General Studies

Sierra College

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Alexander Korpela