Hardworking and passionate with very strong organizational skills eager to obtain an entry-level IT job. Ready to help the team achieve any and all company goals. as well as being very detail-oriented and dependable in the workplace.
Overview
7
7
years of professional experience
Work History
Slot Attendant
Lucky Eagle Casino & Hotel
2021.10 - Current
Repaired problems and maintained machines in good working order.
Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
Troubleshoot machine malfunctions and diagnosed root causes.
Peer Ambassador
Clover Park Technical College
2018.09 - 2019.06
Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
Utilized effective communication and problem-solving skills to quickly resolve customer issues.
Built personal relationships with guests to promote positive experiences.
Event Staff Member
Clover Park Technical College
2017.10 - 2018.06
Set up event facilities and equipment, cleaned areas, and organized supplies.
Provided exceptional customer service to all guests and escalated concerns where needed.
Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
Education
Bachelor of Science - Information Technology
University of Washington
Tacoma, WA
2023
Associate of Science - C.N.I.S.S
Clover Park Technical College
Lakewood, WA
2019
Skills
Customer Service
Accounting Records
Device Maintenance
Systems Analysis
Administrative Support
Accurate Money Handling
Data Entry
Reading Comprehension
Timeline
Slot Attendant
Lucky Eagle Casino & Hotel
2021.10 - Current
Peer Ambassador
Clover Park Technical College
2018.09 - 2019.06
Event Staff Member
Clover Park Technical College
2017.10 - 2018.06
Bachelor of Science - Information Technology
University of Washington
Associate of Science - C.N.I.S.S
Clover Park Technical College
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