Alexander Mariano Jr.
Yelm,WA
Summary
Hardworking and passionate with very strong organizational skills eager to obtain an entry-level IT job. Ready to help the team achieve any and all company goals. as well as being very detail-oriented and dependable in the workplace.
Overview
7
7
years of professional experience
Work History
Slot Attendant
Lucky Eagle Casino & Hotel
10.2021 - Current
- Repaired problems and maintained machines in good working order.
- Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
- Troubleshoot machine malfunctions and diagnosed root causes.
Peer Ambassador
Clover Park Technical College
09.2018 - 06.2019
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Built personal relationships with guests to promote positive experiences.
Event Staff Member
Clover Park Technical College
10.2017 - 06.2018
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
Education
Bachelor of Science - Information Technology
University of Washington
Tacoma, WA2023
Associate of Science - C.N.I.S.S
Clover Park Technical College
Lakewood, WA2019
Skills
- Customer Service
- Accounting Records
- Device Maintenance
- Systems Analysis
- Administrative Support
- Accurate Money Handling
- Data Entry
- Reading Comprehension
Timeline
Slot Attendant
Lucky Eagle Casino & Hotel
10.2021 - Current
Peer Ambassador
Clover Park Technical College
09.2018 - 06.2019
Event Staff Member
Clover Park Technical College
10.2017 - 06.2018
Bachelor of Science - Information Technology
University of Washington
Associate of Science - C.N.I.S.S
Clover Park Technical College